Reading some other reviews i was quite surprised because I have only dealt with one Vet and two lovely receptionists. My cat unfortunately needs her leg amputated and I chose Glebe vet because they were so caring and lovely on arrival! I went to visit her today and they were lovely, caring and always contacted me for updates. I was nervous at first because you don't want your animal to feel alone or sad, but these guys were great! They also were fantastic at making me feel okay about everything. The vet spoke to me with high interest and care. Also it was cheaper then Sydney Uni. xxx

I'm a cat owner and since day 1 I brought my kitten there. I spent a lot of money in vaccines, medicines and operations and I have to say that it's one of the worst customer service I ever experience so far. If you care about your pet, don't bring it here. It's ok for an emergency or a last minute thing, but you will not get high level of care or interest from the people working here. The doctors always change, the receptionist is very rude and impatience. Last time I've been there to desex my cat I was very worried about the consequences and I was asking few questions. The receptionist (a very rude lady) kept cutting me off and not replying to my questions and she was very eager to get the money and not care about my worries. Also I didn't see any love for my cat or any other animal in there. If you are looking for a vet near by, check Pyrmont or Newtown, but Glebe Vet Hospital is not a good option.

If you are seeking something local then this is perhaps adequate for vaccinations and basic needs. Unfortunately the staff are changed without notice based on availability and while I requested and was promised the veterinarian I sought, on arrival to my last visit with a much loved Labrador with an injured knee, the receptionist said she got it wrong and yet another unknown was there. I was too polite to just walk out so incurred the cost of seeing someone who was not a specialist in large animals and charged me to fondle his leg and tell me she needed to refer me to the vet I had expected to see on that day. The dog has always been a large dog. I don't know why a practice wouldn't advertise its areas of specialisation if that exists. Don't wait until we have tipped into the hundreds of dollars on a single issue over a period of 12 days and then announce that they will be referring me elsewhere anyway. Why not when I called, explaining the issue, was I not referred to a large dog specialist? Disappointed. Yet, in fairness, I am only one client so this is reflective of one experience. That said, if I had wanted to have my beloved see a different vet on each and every occasion I would have gone to the University of Sydney, a teaching hospital, where that would be the norm. Very, very sad and very, very out of pocket. I would have left one star if not for a sense of fairness and charity.

I drive a long way to get Richard (one of the Vets) to look at my dogs. I want to know they are seeing someone I trust, who is through and carefull and best of all takes the time to explain. All the reception staff are lovely and helpfull...all over a great experience.

kind and caring however i feel they take advantage of a emergency as you don't think of money at the time but when the bill comes i feel it is a lot more pricy than any other vets I have been to!