If you love your pets, don't take them to Sylvania. Given that I only live up the road from them, they would have been the easiest option. I don't have time to go into the details of the horrific experience we endured there, or the numerous negative experiences my friends (and their family) have also experienced. I almost lost my dog, who ended up coming home in atrocious condition (almost dead), from a simple infection. He came home worse than when he went in, after spending two weeks there. I later took him to two other vets, hoping that he would come good. The simply diagnosis was "neglect" from the care he was supposed to have received from Sylvania. Luckily, in the end he did recover. It seems they are only in it for the money, and don't really care for the welfare of the animals. I got the chance to "look behind the scenes" and saw the condition of the cages in which the animals are kept in the back of the surgery - disgusting!!! If you love your furry babies as much as I love mine, take them to Kirrawee Vet. They are a godsend. Professional, clean, caring... Just check out Kirrawee's reviews.