Bad reviews are rubbish. I've been taking my kitty to William and staff for 4 years. Was terrific from our very first experience when we had to take kitty after he'd ripped out staples done by a different vet (which had cost mega $$$). William explained it didn't need staples in the first place, saved us an additional large amount of money and gave the best care. The clinic is cost-conscious for pet owners and understanding. That injury healed perfectly and have gone on to get great care and support ever since. Vet nurses and other vets always go out of their way to be helpful, caring and provide comprehensive advice, even over the phone, without pressure or rushing. They treat the pets beautifully and seem to genuinely love their jobs and the animals. I have recommended the clinic to many friends who've all had great experiences and now call this their regular family vet

I have brought all three of my dogs to this surgery, first to William, then to Emile and they have received the best treatment that we could hope for. On the odd occasion we have had to take our dogs to the emergency vet, we always get a follow up call from Emile to check up on our pets and make sure we don't have any questions. They don't overcharge and we have often been pleasantly surprised at the low bill at the end of each visit. I recommend this vet to everyone I know and our dogs are always happy to see the lovely staff there. Can't speak highly enough of the whole practice.

Not a good vet. Diagnosis useless, just like any salesman - consultation just a means to upsell one of their products. Only concerned with making more money - not your animals welfare. One of the male vets comes across as a standover man and doesnt know how to be a friendly person. Plenty of better vets in the local area - westend vet much more polite and concerned with your animals welfare.

A very good Vet! I don't know what happened with "localkid", but William is great with our dog Penny, and also good with us. Straight forward, no fuss, advice, and attention, with no dramas. Make sure you see William, don't know about the other guy.