Craig and his team are just fantastic. So caring and knowledgeable. They are always accommodating with getting an appointment time and offering treatments that suit your animal

Just recently my dog had a cyst in between his paws and the vet at this practice did not diagnose it properly. After paying them $80 for the first visit the foot only got worse. After 2 days I took the dog again as he was walking on three legs. They took xrays this timeand charged me another $300 and changed the medication. After 2 days, I couldnt see any improvement and I was heading to their practice to drop off my dogs insurance claim form. I requested if a vet can have a quick look to see if its getting better. When I dropped off the claim form, the vet had a quick look, literally spent 5 mins max and then I left. A month later, I ha not heard from the insurers. called the practice to ask if they had submitted the claim form and they said no and they will do it straight away. 2 daays later, I get a call tosd ay that I owed them $45 for that last visit!!! This is a thieving practice.. the moment they figure out your pet has insurance, your bills will go through the roof. The health of your pet is not their priority - money is their priority. Then I was blackmailed to say that if you dont pay that $45, we will not lodge your claim. I am never taking my pet to this practice again. Next thing you know they will perform surgery just to stack up a big bill.

The team at Port Phillip Animal Hospital are the BEST. They are ALL so very caring. Special thanks to Craig & Oliver for the wonderful care of my little Chihuahua Pablo.

We have used this Vet clinic for some years and we have never been more grateful than when they cared for our dog, Bel, who suffered from lymphoma. All of the staff gave us professional, compassionate and timely advice and treated our dog with affection, care and skill. We are very grateful and happy to have this team nearby.