Took our kitten to this clinic yesterday just to have her health checked and get the first set of vaccinations. We didn't see any reviews online but thought we would try it anyway as we live just outside Beaumont and it seemed convenient. Well I now know why there were no reviews as it's definitely a shame to post a negative one. First off the receptionist was very unprofessional- complaining about some noisy dogs that were in the back of the practice and telling me how much better trained her pets were! Waiting area is very small so it wouldn't be the most comfortable if they actually had other clients with dogs & cats! My main issue was with the care we received from the vet- firstly he didn't introduce himself and then he was quite rough in his examination. He swabbed her ears repeatedly to get a sample for a slide for which there is an extra hefty fee on top of the 'wellness examination' fee - I was never alerted to this before he put the sample under the microscope! My main concern was when I asked a question about he sneezing he didn't answer it, and rather launched into what seemed like a rehearsed speech about leukemia and diseases which is why I should feed her the proper science kitten food that is conveniently sold at reception! Also it is very hard to understand some parts as he has a strong East Indian accent- perhaps this is why there was a failure to answer/understand my questions! Our kitten is fine today but I would not feel comfortable taking her back due to the communication issues and for what I felt like were added costs. I can't imagine as she gets older and we need to have her spayed!