This clinic was excellent in curing my dog's cancer!! Miracle workers. Very caring and compassionate and the specialists are extremely intelligent in their field. One of the best clinics in North America. I am sorry people have had bad experiences here but ours was top notch, follow up was excellent as well as return visits and we were from Stony Plain.

Charged me $168 to stick a thermometer in my dogs butt and quote me up to $700 to put one maybe two stitches in my dogs small 5mm laceration. Went on about blood work and sedation. What??? Went to Fish Creek and paid significantly less for better service. Would have been nice to have been told up front I would be charged so much just to make me sit in an exam room for 20mins. Insane.

We had a nightmare experience with this practice and would not recommend it to anyone. We spent 7 hours with little treatment for our very sick dog. The inexperienced vet had no idea what was going on with the dog and did not refer to any senior colleagues. We were left in an empty room, with the dog elsewhere, for 5 hours. When we saw the dog again she was unrecognizable and failing badly. The vet recommended a $6,000 hysterectomy on our severely weakened 121/2 year old lab. We spent $1100 to no good effect and then we had to decide to put our poor dog out of her misery, still with no real vet guidance. They refused to let us have her body or her medical records. We did manage to retrieve her body the following day. We have complained and we were fobbed off. The only bad vet experience I ever had in 55 years of pet ownership.

I will never return here. I have been involved with animal brededing and care for many years. I have dealth with vets of all kinds, and usually find them to be caring and reasonable people. I have had animals brought in for routine procedures who died as a result, have had failed treatments, and have never failed to pay my bill promptly - one can only do so much. However, we brought our dog in for an ultrasound because of a mass in the abdomen. We needed a diagnosis so as to begin treatment. They kept the dog, and did repeated tests without any resolution. They promised a biopsy for a week without doing one, racking up huge costs. We knew nothing a week later that we did not know at the outset, and the dog was getting weaker. FINALLY we got a biopsy - more delay to get it looked at. Finally: cancer. The oncologist was a jerk, we took out dog home to die rather than stay in that place. People at the front desk were nice, but did not know anything and could not help. Bill came (unexpectedly) to over $8000. We got no real chance to evaluate it, since we needed to get the animal home and the implicit threat was to delay that. I can't imagine any reason I would take an animal there again. I'd build my own catscanner first.

I have never had so much care and compassion by individuals that truly care for animals. I could call them anytime with my concerns with my dogs. They really looked after them. I live in a small remote northern community and can't always be there when they've had to go down. They are the only ones I will trust with my animals after numerous bad experiences with others (one I had to take to court after he paralyzed one of my dogs).