I just want to thank Dr. Dhaliwal for his professionalism and the extraordinary care he has shown to my two dogs. He is kind and gentle, and his staff are understanding and patient. I wouldn't take my pets anywhere else.
Admittedly this review is a year old, I was telling someone about our experience and re-felt the anger so I thought I'd put it out there. Just after we adopted our dog we noticed he wasn't using one of his legs, and it seemed very sore. Upon investigation by the vets here, it was deemed to be a ligament issue. His leg got worse and worse, so they did xrays, and found a grey area, so they did a biopsy. First bad experience - the xray. I dropped my dog off at 730am, and was told I could get him at about 3. When I went to pick him up, they had said the xrays "hadn't worked" and needed to do another set. I ended up waiting until almost 5pm, at which point we got to go home. On the way home, my dog pooped in my car. He has been at the vet from 730 am to 5pm and they hadn't taken him out for a bathroom break!! Second bad, life-threatening, experience - the biopsy. They had told me the biopsy had come back clear and that they were stumped and didn't know what to do, and had suggested a TPLO operation. I was skeptical, so we went to another vet, who immediately said "cancer" and suggested amputation. She recommended a lovely vet who would do the operation. This new vet requested the original labwork from the biopsy, which wasn't sent by Central City until it was requested three times. When it was finally sent in we were told that the biopsy had actually come back inconclusive and the lab recommended a second biopsy be done!! Had we listened to this vet, we would have paid thousands for an unsuccessful TPLO surgery only to have our dog die of cancer. The vet who did the amputation (All Critters Animal Hospital in Fleetwood) is amazing and did a fantastic job, and obviously really care about him. Central City vets, in comparison, had me hold my own dog down while they played with his knee (in effect, squeezing a bone cancer that had eaten away at his bone and caused excruciating pain). The nurses were friendly enough, but I would definitely caution anyone using Central City for anything other than buying food and getting your pet weighed...
Name | Address | Facility | Today's Hours | Rating | ||
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Glenbrook Pet Care Hospital | 815 1st Street | Vets | 09:00 AM - 08:00 PM |
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Burnaby New Westminster Animal Hospital | 7877 Kingsway | Vets | 08:00 AM - 07:00 PM |
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Queen's Park Pet Hospital | 818 Colborne Street | Vets | 08:30 AM - 06:30 PM |
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South Burnaby Veterinary Hospital | 7665 Edmonds Street | Vets | 08:00 AM - 06:30 PM |
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Edmonds St. Animal Hospital | 7621 Edmonds St, Burnaby | Vets | 08:00 AM - 08:00 PM |
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CML HealthCare New Westminister Ultrasound, X-ray, Fluoroscopy | 625 5th Ave | Vets | 08:00 AM - 05:00 PM |
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Alpine Animal Hospital | 348 6th St | Vets | 08:00 AM - 08:00 PM |
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Columbia Square Animal Hospital | 1015 Columbia Street | Vets | 08:00 AM - 10:00 PM |
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Sherbrooke Veterinary Housecall Services | 244 Sherbrooke Street | Vets | 09:00 AM - 11:00 PM |
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True North Veterinary Diagnostics Inc | 8626 Commerce Crt | Vets | 08:00 AM - 10:00 PM |
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