I feel compelled to write this because of the negative reviews they have received. I think this place is great. The administrators are kind and their schedule is flexible. My poor cat recently broke his leg and I was concerned about his pain the next day. Even though I had taken him to a different vet to get his x-rays and cast done (an emergency 24 hour one) I called here with questions because I had previously visited them. The vet on duty took his time to personally speak with me, really listened to my concerns, and advised me. I could tell that he genuinely cared. I was certainly impressed! And the kitty is feeling much better now :)

We first brought our dog here when we moved to Burnaby. Within a year we moved again and then again one time thereafter, each time moving further from Hasting Vet Hospital. Despite moving further and further, I insisted on bringing our dog for the remainder of her long life. Today, we put her down and the staff here carried themselves with compassion and professionalism as they did each and every time we visited. Thank you to the staff for eight years of valued care to our beloved pet.

I have been coming to this hospital for past 4-5 years with my cat "honey" who was taken care by vets and staff here with utmost care throughout my visit. I was compelled to write this review after going through all the negative reviews.. I firmly believe that everybody who is working in this premises are pet compassionate and especially their "cat love" is amazing. Vets explains things in detail and they know what they are doing. Highly recommended...

I don't know how I felt about this. My kitty just died there from a spay surgery. She's only 4 months old. The vet said he didn't know why it would happen but it did happen. He also said it was probably due to that my kitty couldn't handle the anesthesia. THEN WHY WOULD YOU NOT RECOMMEND ME NOT TO DO THE SPAY FOR HER? By they way, one of the receptionists was just care about my money. I guess I won't go there anymore except for that I am going to pick her ashes next time. Best wishes for my kitty in the heaven. R.I.P.

THIS HOSPITAL IS A COMPLETE RIPOFF. THEY ARE OVERCHARGING YOU PEOPLE - CHECK OUT THE BACKGROUNDS OF THE VETS! PRICE FOR TWO PILLS $20.00; PRICE FOR 8 PILLS 30.00. THEY ARE CHARGING $15.00 DISPENSING FEES WHICH IS WAY OVER ANY OTEHR VET IN THE LOWER MAINLAND. DO NOT GO HERE. WHEN THEY MONEY GRUB LIKE THIS YOU KNOW THEY ARE DOING BAD BUSINESS. BAD BAD BAD HOSPITAL. MISDIAGNOSED MY DOG ON TOP OF EVERYTHING ELSE..