Metrotown Animal Hospital

7602 Royal Oak Avenue Burnaby, British Columbia V5J 4K3
N/A
rating

(604) 436-0106

request take down take ownership for $4.99 USD
Reviews Á Ratings
  • 5 Reviews
  • Pearl P November 21, 2013

    This was my first vet experience, as I had recently adopted 2 kittens. The poor things had ear mites, so I made an appointment and brought them in. The lady I spoke to on the phone said I could just bring one kitten in for the exam and they would give me enough medication for the other one too. I brought both kittens with me because they have never been apart and thought it might make it easier on them. I confirmed that they were only examining 1 cat. They looked at both and then gave them both a dose of revolution to kill the ear mites, and cleaned their ears (I told them to just clean one and I could clean the other one, since that is what I had been doing for the last little while) they cleaned one kittens ears and said they would clean the other complimentary. They also gave me a "cat pack" it was a cute backpack with a toy and blanket in it along with some information. And sent me on my way with some ointment for their ears. In the end they did charge me to examine both cats (but at $25 each it was worth it). All in all I paid $122 to have both cats looked at, treated and have their ears cleaned. I am quite happy with the service I was provided. The only thing I wish would have been different is that I would have gotten to speak to the vet about other things regarding their food/ weight, and health. I saw him once when he looked at both of them and he didn't say much just took one kitten out of the room to treat and clean her (I didn't even know that is what he was doing). I would have liked to have been there for that- and seen what they were doing with her. And after that a vet tech/ assistant came in to get the other one to treat it, and left the room again. Kinda strange. I just wish there was better communication between pet owner and vet. Overall I would go their again- but definitely make sure my questions were answered before I left.

  • Samson David April 06, 2013

    Good staff, easy on the wallet. Always come out of there with my pets smiling.

  • Jane Lin November 01, 2012

    Horrible experience. My 10 year dog was there on Oct 26, 2012 for dental cleaning. She was under anesthetics. I was informed that they will provide complimentary nail trimming. My poor dog came back with 7 out of her only 16 toe nails with exposed quick and patches of dried blood. 3 on the right front paw, 2 on the left front paw, and one each on her hind paws. One toe on the left front paw (the meaty part, not the toenail) was also injured and had a big blood clot, while the toenail next to the injury split with ~0.8 cm of quick exposed and bleeding. Right now, her left most toe of her front right paw is very swollen and infected (corresponding nail was one of the bleeding ones). Took her to the vet again and vet claimed that it had nothing to do with the cruel nail trimming but blame it on my dog licking her paw and her clawing the kennel due to separation anxiety. However, when we picked her up from the vet, she was so weak she could barely walk. The clipper used during the nail trim fits perfectly against the injured sites on her toe and split toe nail. It appears to me (and of course I will never know what really happened), that the "clipping section" was directed at the side of her nail while the tip of the clipper caught the web/meaty part between her toes. I have been taking my dog to the clinic for many years but this experience for me and my dog was traumatic and I will never return to that clinic again.

  • Angela Woods August 27, 2012

    Small office but great staff.

  • A Google User September 14, 2009

    I've had three cats who have had their shots and sexual un-assignment surgeries performed at M.A.H. I have been very happy with their services. Recently, after moving to Vancouver, I've had to take one cat in for x-rays and overnight care. The cost of a single night's care at South Granville Animal Hospital (with 24 hour staff) is approx. $400, about 5 times the cost of M.A.H. Also I've had quotes for a Barium x-ray from S.G.A.H. over $500, at Yaletown Animal Hospital about $350, at M.A.H. $150. It pays to shop around.

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