I've been to this vet before so I made an appointment and went in. When I mentioned I couldn't pay for 9 days (my cat needed to be seen to asap!) She opened the door for me to leave and said they wont do anything! Told me to surrender my cat to the spca. Even though I've paid them before, I could have left my credit card number on file and done a deposit. Wouldn't even take the time to give me an estimate! I am PO'ed and would rather drive out of town to have my animal seen by someone who cares.

When our beloved family pet had fallen ill, I sought out the Nanaimo Cat Clinic, because I have had very good experiences at the Heritage Cat Clinic in Victoria. (Just to be clear, they are not associated.) I am displeased with the length of the exam that was given. It was merely 5 minutes, including the wait time. Not thorough. Not worth the 70 bucks if you ask me! She didn't even notice that my cat is missing a tooth, and every other vet I've ever seen has commented on it. -The 'doctor' was not able to come to a diagnosis at all. She was cold and seemed irritable. I was the last appointment of the day, but I don't think a customer should feel like they're being rushed out the door. Frankly, she wanted to kill my cat, because that was the easiest solution for her. That is not the kind of vet that I want to deal with. -The x-rays were more than double the price of what they are at Bellevue Animal Hospital (where I have gone previously), and on top of that, they didn't harbor any results. -I'm from a low income household. I explained that to these people. All I wanted was to help my sick cat. Instead of helping my animal, they treated me like a money mill. 70 bucks for an unnecessary exam, and $165 for a useless x-ray. No diagnosis. And a bad attitude. Thanks for nothing guys. I hope my cat lasts 2 more weeks so i can get a second opinion next payday.

This vet advertises they they make house calls. I chose this vet because of this alone. I have a anxious cat. She is a sweet cat at home, but becomes fearful and potentially agressive when at the vet and requires anaesthetic so the vet can handle her. She has never bitten anyone. She has been labelled Fractious and the Vet will not make a house call. Seems to be a good vet, but false advertising!