Over all having a bunny is classified as an exotic animal, so having two bunnies is expensive, The costs are minimal considering our pets are our kids in our family, things like head tilt & a nasty eye bacteria in the male was as shocking as the female having to have her reproductive organs removed to keep the cancer from killing her. So we know the doctors didn't get through their schooling for free so were happy to up the necessary money to see our pets are happy healthy & wholesome though sometimes we don't know how were going to come up with the money...our bunnies love the spa...

Island Veterinary Hospital has an amazing team of dedicated and compassionate staff and vets. CatNap Society in Nanaimo is a non profit volunteer run organization who depends solely on donations to help abandoned, feral and stray cats. We work closely with Island Veterinary Hospital. They are always supportive, courteous and friendly when we call to make appointments and they genuinely care for the hundreds of rescued cats we bring in to them to help throughout the year. They always try to help accommodate and are a huge blessing to have to work with when we are faced with large colonies of feral cats needing spays and neuters. We are very thankful that we have their professional help and expert ability to perform spays and neuters for a large majority of the hundreds of cats we rescue. It goes without saying that without them we wouldn't be able to help as many cats as we do. Thank you Island Vet for your kindness, continued support and determined dedication to help.

We brought our 18 month old female cat in to have her Polydactyl toes looked at - I had a feeling one of them was grown around and into her foot underneath - The vet came in and looked at the toe - said he would suggest surgery to have that one removed which is what I wanted an estimate for. He clipped the one bad one and said it would buy us a few months which I could then save for the surgery. He spent a total of 3-4 minutes with us, said he'd be right back with an estimate and then left. My cat and I waited for 20 minutes in the room before going out to the main reception to see what was going on. The lady went into the back for about 8 minutes, comes out and says "Im sorry, I'm not sure what happened, he's really busy today, can we email the estimate to you?" So I said yes. The lady then rang up the bill and I paid. I commented on how expensive it was for the doc to look at my cat's paw for 3-4 minutes and clip her claw. The lady then said..... "Well maybe you should go to school for 8 years and then you can be bringing in that type of money" with a smirk on her face. I was in shock, who says that to a client that is paying them money and giving them business? What type of person would basically insult a client by insinuating that they are under educated and aren't financially well off because they comment on the price of a check up? Anyway, I was and still am appalled with the service I received that day. To top everything off, I never did receive the emailed estimate, I called 2 weeks later and it was never even entered into my cat's file, so she then again promised an emailed estimate. a week later still nothing. I then wrote a review online somewhere about what happened and the next day I received the emailed estimate. Coincidence? Not sure. I do know that I will be moving my business with both of my Cat's to another Vet who actually cares and respects their patients. They left me feeling unsure, embarrassed and insulted.

I have mixed feelings about this place and the many pets I have taken to be treated there. One thing is outstanding, and that is when you're in an emergency with your pet, while your regular clinic is booked solid and sends you to the emergency clinic which I think is $100 walk-in charge beyond the treatment charge, Island Veterinary Clinic is central (fast to get to) and they will see you then and there. We feel that they are a little more expensive than some other 'out of the way' clinics. My last experience was this week. Unfortunately, our 4 legged companion had to be put down at age 12.5, we were privilege to have Chewy the Schnoodle only 5.5 years. The illness came suddenly, and we are totally in shock, disbelief and grieving deeply. The lady vet was gentle with us and considerate of our budget limitations as well as quality of life that ongoing treatment would be for our important family member, which helped us in making that difficult decision.

This is the best vet experience I've ever had. Just moved here and my dog ripped her toenail in half, so I took her in, and it was busy, but I was just on my lunch break (I'm a full time student so it's hard to make any appointments) so they got her in right away. They looked at her nail and gave me instructions of how to take care of it, and they bandaged it up really good, then sent us on our way, NO CHARGE!!! I was really impressed. Everyone was super helpful, and my dog who is usually nervous around strangers even liked them! I will definitely go back to them any time I have a concern about my dog. Highly recommend this vet.