I started going to this vet hospital when we got our purebred dachshund, as i was told they offered the best service possible. The vet assured me that my little guy would not put on any weight after his neutering, and guess what, he did. Within weeks he was a little tubby. Then later he developed Cushings Disease, which i am not sure was actually the correct diagnosis, as all expensive and harsh medication did not help him at all. We had to listen to constant criticism about his weight every time we brought him in. My little guy died of congestive heart failure a while ago, which could have been due to the Cushings. We took him to another vet/clinic when this happened and he passed away. He had an enlarged heart and heart valve problems, which were never noticed at Granville island clinic, and with all the expensive tests over the years, you think they could detected this. Only after 2 visits to a new vet, these problems were found, but it was too late, and he did not make it. He died and it was a horrific death. Shortly after this we got a letter from Granville Island Veterinary Clinic, saying that he had showed signs of dental disease a while back, and this could lead to organ and heart failure, etc. well, guess what, a little too late as this was never mentioned or discussed with us, at any of our vet visits. This potentially could have saved his little life. Then when our first dog, our Shepherd was put to sleep, the vet was very nice about it, and supportive, etc. but when we went back to the vet, she had no idea who we were, etc. Anyway, they are totttallllyyyyy overpriced as well, and i think for the $$, the fact that we received misdiagnoses on different occasions after multiple expensive and extensive tests, etc. is a bit ludicrous. i would not recommend this vet at all personally.

After having amazing vets in Southern California, my husband and I assumed it would be difficult to find such good animal care in Vancouver. We were happily wrong! Granville Island Veterinary Hospital has kind, informative, knowledgeable veterinarians and assistants. They are also happy to explain their evaluative and treatment suggestions. Specifically, Dr. Anna Wallace was able to assess some back problems with my dachshund without needing to go through costly X-rays.

When we first brought our dog here (because of all of the rave reviews) we thought this place was amazing. Our dog had broken his toe and they took x-rays and bandaged him up saying we would have to come back every week to change it. So great we thought it will heal up and all will be good!!! Well, week by week we brought him in...only to be told that if it doesn't heal soon he will need the toe amputated and then you know if you amputate a toe you would have to amputate the foot and then that means the leg obviously. So here we are SCARED out of our minds that all because of a broken toe our dog is going to need a leg amputation if it doesn't heal!?!?!?!? Not to mention we were paying for antibiotics so it wouldn't get an infection (over 100 a bottle) and paying 100+ a week for the bandage changes AND paying for x-rays...so our bill was stacking up but still we thought they were great. WELL, we were flying to Alberta to go visit family and flew our dog with us as well as we didn't want to kennel him with this bandage/cast on his foot. While we were visiting family we had to take our dog to the vet there to change the bandage as it needed to be changed once a week (the funny part is we were worried this small town vet clinic would not be as good as the one in vancouver and mess up our dogs foot...boy were we wrong!!!!) so the small town vet clinic changed his bandage/cast and then asked us what all the vet's in vancouver had told us so we said everything (about the amputation if it doesnt heal, how it's apparently not healing at all, how he might be getting an infection) and the small town vet let us in on a few things FIRST OF ALL granville island veterinary was not wrapping his bandage/cast right!!!! they were actually causing MORE damage and causing MAJOR rubbing on his skin that was causing HUGE irritation and possible infections!!!!!!!!!!!!!!!!!!!!!!! SECONDLY there is NO WAY IN HECK we would have to do any sort of amputation!!!!!!!!!!!!!!!!!!!! It was a load of BS that Granville Island Veterinary told us (we are assuming because of the fact that hello amputation costs big bucks so $$$$ for them!!!!) So now fast forward a few months later, our dog is HEALED he had a proper bandage/cast his toe healed fine he got no infections and biggest of all NO AMPUTATION which granville vet was telling us the whole time he would need!!!!!!!!!!!! We are BEYOND disgusted with Granville Island Veterinary. They lied to us, were wrapping our dogs toe/foot badly so the toe would not fully heal (and therefore leed to amputation) and most of all THEY WERE NOT TAKING 100% CARE OF OUR DOG AND INSTEAD CAUSING HIM PROLONGED PAIN! As if!!!! The whole point of a vet is to care first and foremost about the animals and take all measures to help them! Not lie to the animals owners to get more money! We wasted SO MUCH money at Granville Island Vet ($100 per bottle of meds, $100+ for bandage/cast WEEKLY, and then HUNDREDS of dollars on x-rays- which they never even showed us anyways...HELLO MAJOR ALERT!) All in all NEVER take your pet here, they will SEEM like they are helping when in turn they are trying to just PROLONG any treatments so you will end up PAYING THEM more!!!! The most disgusting horrible service from people who say they "Care about animals" You are disgusting people, you should rethink you job choices if you are in it for the money and not for the love of helping animals. You are BS.

My cat was attacked by a raccoon, and we went to the ER across the street initially as it was late at night. It was also a holiday weekend, so I didn't think I would be able to get an appointment with a regular vet anywhere, but this hospital was open (on the holiday itself), and had appointments available. The waiting room is nice, the staff is nice and friendly, and the wait wasn't very long. The vet I saw was very personable and her explanations were straightforward, she definitely put me at ease. The pricing is very reasonable as well. I will say his tail splint did fall off the next day, but I was able to get an appointment the same day, and they didn't charge me for the replacement, although they did charge me for a recheck, as they did kind of do that, so I wasn't too upset about that. I would recommend it.

We recently lost our Maine Coon cat Tigger to renal disease and I can't express our gratitude to the staff and the Dr's for their kindness, generosity and dedication to making Tigger's last days and months " quality". Unequivocally, they are professional, 100% patient-centred and responsive to any question or inquiry. Totally unsolicited and in honour of Tigger's passing, Granville Island Veterinary Hospital made a donation to Guelph University in veterinary renal research. Luckily we have Maisie and Roly to further benefit from their amazing care and service.