We recently attended at Dr Brar's clinic for the first time, based on the recommendation of a group of people that we get together with in the afternoon with our respective dogs. Over time, everyone in the group has wound up using Dr Brar. Now we know why, he was gentle and extremely knowledge about the care and treatment of our dog, and spent a considerable amount of time with us to ensure that we understood what our options were. His low key, but patient and caring approach was wonderful, as was the successful surgery that he performed. And to top it all, his charges for professional services were refreshingly reasonable, if not if fact borderline modest.
Knowledgable staff, not complaints with how they treat their animals and the Vet seems to know his stuff no problem. But a few of the staff have personalities that I find a bit stand offish, including the Vet, he's a nice guy but he's in and out and doesn't explain that much. I've tried to get them to explain to me multiple times how many shots my kittens need or how many they have had and what not. No matter how many times I ask I keep getting confused and they run in circles and don't fully answer me. I know it's not their intent to be confusing but it's frustrating. The first time I took my kittens in I tried to get the Vet to explain how many shots and the prices and what they needed I I kind of got brushed off as he gave my kittens their shots without fully explaining what the shots were. NOT OK. I understand it is a busy clinic but everytime I call them they are putting me on hold 3 or more times. It's not completely their fault as people in the clinic should honestly be letting them finish on the phone first but its very annoying. Hold once is fine until you are done with customers but when you pick the phone back up please focus on me. I find this odd as every time I've been in there has inly been 1 other customer in the waiting room every time. They gave me photocopies of their records which I cannot understand very well at all. I have two kittens, same age and siblings, and one record is missing a bunch of stuff but because they come during the same appointment they only filled out one completely, which I find sad as I like having proper records at home. I probably will be moving Vets after my kittens are done all their 1st year shots and boosters. In summary there's nothing wrong with their knowledge or treatment of the animals, but I'd like to be somewhere that is also focused on the pet's owner understanding what's going on.
Best vet experience I have ever had. So refreshing having a vet suggest the simplest and most cost effective solutions first and go from there. Very knowledgable. i Highly recomend this vet clinic
Dr. Brar is my one and only vet. I highly recommend him as he puts your pet's needs first,and blends eastern and western philosophies.
Name | Address | Facility | Today's Hours | Rating | ||
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Wilson Donald W Dr | 1638 McKenzie Ave, Unit 103, Tuscany Village, Victoria | Vets | Not Available |
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Shelbourne Pet Clinic | 1638 McKenzie Avenue | Vets | 08:30 AM - 05:30 PM |
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City Pets Animal Clinic | 3019 Shakespeare St | Vets | 09:00 PM - 05:30 PM |
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Feltham Gordon-Head Pet Clinic | 1660 Feltham Road | Vets | 08:00 AM - 06:00 PM |
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Hillside Veterinary Hospital | 1700 Kings Road | Vets | 08:00 AM - 06:00 PM |
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Lakehill Pet Clinic | 3945 Quadra Street | Vets | 08:00 AM - 06:00 PM |
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Cadboro Bay Veterinary Clinic | 2561 Sinclair Road | Vets | 08:30 AM - 06:00 PM |
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Victoria Veterinary Clinic | 3318 Oak Street | Vets | Not Available |
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Central Victoria Veterinary Hospital | 760 Roderick Street | Vets | 12:00 PM - 12:00 AM |
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Pacific Cat Clinic | 3555 Ravine Way | Vets | 07:30 AM - 06:00 PM |
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