Thank you to Dr. Sharon and the Mountainside staff for all the help and support during these past few days. We are not 'regulars' at Mountainside but, because our vet is away, we took our little cat there when she became very sick. Dr. Sharon saw us immediately! We appreciated the kind, efficient manner in which she checked Calli...we also appreciated her honesty. All subsequent test choices were explained to us. There was no pressure and all fees were presented up front. Our special thanks go to Melissa. We will never forget her kindness, her consideration of our feelings and her efforts to do everything possible to help our little cat...and us!! There is a lot to be said for small neighbourhood animal hospitals where one can still find that caring, personal touch. Thank you Mountainside!!!!!
What a horrible place. I brought my cat in because of crystals in urine which left him unable to properly urinate.The only care he received at Mountainside was to feel his bladder daily. Otherwise, Dr. Sharon more or less ignored him for 7 days and seemed unconcerned by his lack of progress. His condition stayed at a plateau and then began to deteriorate until he could barely pee again. I was fed up so I went to a different (better) vet who completely changed his meds and rigorously monitored his progress. He was better in 3 days! The communication at Mountainside was non-existent, and the back rooms are filthy. I was checking in daily and told basically nothing. Dr. Sharon was always in a rush to be somewhere else and I was unclear about what meds my cat was on (if any). Most of the time she wasn't actually in the building! She leaves the place in the care of the Vet Techs who are NOT qualified to assess the situation, they really seemed like they were just making stuff up. This place is incredibly dangerous and I can't believe she hasn't had a lawsuit. What a horrible place. If you care about quality pet care, take your animals somewhere else.
Dr. Sharon really cares about the animals. She is a very good vet and takes the time to answer all my questions. Her staff are friendly and helpful and most of all, my dogs are not afraid to visit there, they actually like Dr. Sharon and her staff. When I adopted/rescued my second dog Dr. Sharon provided a complimentary first examination - I thought that was very kind and generous of her. I wouldn't trust anyone else to care for my pets!
Do not come here for animal care. Friends have taken three rabbits to this location to be taken care of; one died after surgery authorized by them, one was refused treatment and died a day after of a stroke, one died of an anaesthesia overdose. Veterinarians are known to leave animals in the care of vet techs even during procedures they are not authorized to do. I repeat, this place is dangerous to animals. It also charges for procedures that have not been authorized by the owners.
I have been dealing with Mountainside Animal Clinic for over 10 years and would not trust my pets to anyone else. Each and every person we have dealt with there have been kind, compassionate and extremely helpful.
Name | Address | Facility | Today's Hours | Rating | ||
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Burlington Animal Hospital | 1231 Guelph Line | Vets | 08:00 AM - 06:00 PM |
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CML HealthCare Laboratory Services | 2200 Fairview Street | Vets | 08:30 AM - 05:30 PM |
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Bayview Park Animal Hospital | 9-1035 Brant Street, Burlington | Vets | 08:00 AM - 12:00 AM |
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Burgess Veterinary Emergency | 775 Woodview Road | Vets | Not Available |
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Upper Middle Road Animal Hospital | 1450 Headon Road | Vets | 08:30 AM - 07:00 PM |
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Maples Animal Hospital | 850 Legion Road | Vets | Not Available |
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Askey Animal Hospital | 3525 Fairview Street | Vets | Not Available |
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Bay Cities Animal Hospital | 3001 New Street | Vets | 08:00 AM - 06:00 PM |
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Brant Animal Clinic | 2201 Brant Street | Vets | Not Available |
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Nelson Animal Hospital | 2400 Guelph Line | Vets | 08:00 AM - 07:00 PM |
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