I can't recommend this place enough. I had a cat with a horrible urinary tract problem. He had been to emerg and another vet but still wasn't getting better. I went to Nelson Animal Hospital for a second opinion. Dr. Grant was dedicated in resolving my cat's problem, even though it took weeks to fix. She communicated very well, explaining all the meds she was prescribing and why, explaining her working diagnosis and laying out options for his care. She even texted me pictures (when he spent the weekend there) and texted & called me regularly to check in after he'd gone home. I felt like I had someone who cared about my cat's recovery just as much as I did. Happily my cat is finally better and I've made Dr. Grant my regular vet.