We are long-standing clients of RYAH. From excellent senior pet care to critical injuries to terminal diseases, RYAH provides excellent care and advice. Dr. Allen for decades has served us and our pets well. He has an amazing ability to strike the right balance between empathy and clinical appropriateness. Most recently our pet was diagnosed with cancer while on holiday in the USA. On return home, Dr. Louisa Alvarez helped us work with the US vet to obtain the medication we needed. One night when our pet was struggling, Dr. Alvarez gave us the information we needed to make an appropriate choice for our pet and stayed well past closing to help us. The technicians at RYAH are terrific and Lucy who assists with appointments and all inquiries is so nice and works hard. Roger and Rachel

I trust the vets and staff at Royal York. They are awesome! They've helped us through our most challenging times with compassion and expertise. They get back to me when they say they will, there are no unexpected charges, I find their fees reasonable. The hours are excellent. They are friendly and professional, and we've gotten to know just about everyone there over the years... and they remember us every time. Exceptionally kind in the sad moments and genuinely happy when things are positive. Would have been lost without them.

The Royal York Animal Hospital is a great veterinarian hospital that offers boarding and grooming. Our cat doesn't get anxious when we go there for her yearly checkup. Our dog loves going there for his yearly checkup and the occasional boarding and grooming. They treat us and our pets like family. It's great going there and seeing how our dog recognizes the staff and vice versa.

Yes, as some have said, they are expensive...but we have brought our "family" here for more than 25 years....Dr. Alan & Dr. Browne (sorry if spelling is not correct) have been trusted "friends" that I came to trust & respect! And Pearl & Charlie love them...(more so Pearl! :-) The only time I would have liked to have seen Dr. Alan, (but it was his day off,) was when our little Caddy was in such distress with a extremely low platelet blood count...if we were told that her chance of survival would be nil, we would not have rushed her to the emergency clinic downtown, paying an exuberant fee up front, only to have her treated without our consent, and then her suffering a stroke the next day, leaving us with the only choice...which could have been made in a more familiar setting, instead of a cold clinical place we did not know. This was a very emotional time for us as we had just lost another dog to an accident, 4 days earlier....and I think Dr. Alan would have given us a different option...he is a truly amazing doctor, who has sat on the floor to exam our older dogs & the compassion for the animals is very apparent. ( I had an experience with another doctor at RYH, who, when my cat was obviously showing signs of severe neurological problems, advised me not to put the cat or myself through a lot of tests, that would just be leading up to the inevitable....(which was done quickly and with a lot of compassion! Best bunch of support staff EVER!! Yes, you pay for what you get....and I will keep my pets with RYH forever....even when I can't afford them!!

Our family has used The Royal York Animal Hospital for about twenty-five years and we only ever had good service. The staff are a wonderful, caring group of people who went out of their way to help, advise, treat, laugh and ultimately, console us, when our last cat died. Amber would never have made it to the ripe old age of 20 without them. We highly recommend the RYAH team as an extended family for your pet; yes, good care costs but a true animal lover shouldn't hesitate to want the best for their four legged family members who give so much and ask for nothing in return except our love.