Our 10-year-old female cat was referred to Dr. Hale's practice for a neck lesion in her back molar. We were very worried before we met Dr. Hale, as we had no idea what to expect and our cat is quite anxious. Our experience far exceeded our expectations. All of the staff were kind and friendly, and Dr. Hale was professional, kind, and very informative. He took the time to explain our diagnosis, and answer all of our questions (and we had a lot). Although the service was a little on the pricey side (but well within industry standards), it was so worth it. My wife and I literally breathed a sigh of relief on our drive home. Our girl is home and resting comfortably, and we're so thankful. Thank-you, Dr. Hale and staff!