I can't say enough about this clinic. Our first experience was after a terrible accident with our cat, who had to have surgery out of town. We took her to Blue Cross for post-operative care, and the vet was incredibly sympathetic and we felt that she handled her as if it were her own cat. Since then, we have taken our other cats to Blue Cross for check-ups and treatments. We unfortunately lost one of our cats to old age earlier this year and had to put her down. We were heartbroken and the staff were more than accommodating and even sent us a sympathy card. We have been impressed time and again by this clinic and will continue to take our pets there and recommend it to family and friends.