On October 29th, 2014 I brought my Bengal cat to see them. For the past few days he had been having issues with pooping on the carpet and that day he had once again pooped on the carpet but this time it was VERY runny, like pudding. Knowing how bad diarrhea can effect the body I quickly took him in to see them. I work full-time, but had just gone back to work from lay-off that week and was broke as a joke. My wife and I told them our predicament and lack of funds and they were very rude. First, the veterinarian gave us a look like we were from Mars for bringing in a sick cat with no money. He then left to talk it over with his colleagues (we had already waited over an hour and he proceeded to take another 25 minutes) and when he was about to come back into the room we could hear him talking to the vet-tech telling her to inform us that there was nothing they could do other than wave the standard clinic fee and bring the bill down to $69.00. The vet-tech then said through the door loud enough for us to hear 'Then why would they bring him in with no money?' This infuriated us as we were under the assumption it was a Hospital and that they would be willing to do a payment plan, but not only did they not even suggest it but they made sure they made us feel VERY worthless as to the fact that we had zero money for another week. I would NOT suggest them to anyone ever as its pretty plain to see that all they care about is getting paid BEFORE they even do anything for you.

As an animal owner who considers my pet a part of the family, I was very pleased with the care my cat received at Lauzon. She ate a cleanser out of my bathroom sink and became really sick. Lauzon's after hours staff brought her right into a room to access the situation. Everyone was calm and quick treat her. I had to leave her there for a couple of days and the daytime staff was just as great! Not only was I happy to find out that their fees were the same night or day, I was thrilled that my cat made a full recovery. I would recommend them 100%!

Wonderful staff and a great environment for my dog!!