I have been using this vet for a couple of years but I just became sick and tired of bringing my dog here despite the location being almost right around the corner from my house. First, their open hours are horrible, NEVER let you walk-in for anything and basically always have to miss work to take my dog for anything. Second, come on... you're in RDP where it's full of Italians and Anglophones, why on EARTH do your receptionists not speak a word of English? VERY annoying. Next up, WAAAAy too money hungry, they try and sell me shots, medications and that crap vet food every time I go. It costs me a fortune for anything I want to get done. As of last year I switched to a vet in Saint Leonard... everything is bilingual, the office is nice and clean and looks new, great doctors, open until 8PM every night of the week and cheaper!! Go elsewhere, save your money and time.

My experience with this vet: I walked in to their office with a tiny kitten I found no more than a month old, the kitten was clearly dying, gasping for his breathe, crying, I asked if they can put him down as he was suffering, but we had to go through all the formalities, my name, address, postal code, telephone number, etc.....then I was told there was a charge, I was prepared to pay it, but when I saw the bill $101.00 for a tiny kitten which would require no more then an amount of less then 1ml, I told them they were CRAZY, how do they justify a bill of $100.00, for a ten second administering the solution. MONEY HUNGRY!!!!! I'M APPAULED, DISGUSTED AND ENRAGED. I WILL NEVER RECOMMEND THIS VET TO ANYONE. NEVER EVER. I WILL TELL EVERYONE I KNOW WHAT HAPPENED...

Worst vet ever!!! DO NOT, I REPEAT DO NOT, ever bring your pet there because they will only make your animal more sick! We probably have to put down our dog now because of 300 different mistakes made by Dr. Cote. We went to another vet and he said he was flat out shocked by the incompetence of this clinic. They charge a fortune to explain nothing. They don't tell you about a bunch of things you need to do and then what happens is your dog worstens because you didn't know you were supposed to do something important to help him out. But the worst of the worst is they lie to protect themselves and cover up their sheer incompetence. My mother went there with her dog because he had a herniated disk and she did not tell her that his bladder had to be emptied nor did she explain how to do it. So he then got an infection which then caused him to be unable to pee on his own so now he is on pills (that she never even suggested or mentionned) to contract his bladder and he has a 50/50 percent chance that they work, if they do not, he needs to be euthanized! She also told her that she is not for "clingy" dog owners, that sometimes you just need to let go, this being when he had a good chance of getting better. Clearly this is not an animal lover. Not to mention she did not mention that it would be better to leave him at the vet for a few days so that they could empty out his bladder until he gets better yet she flat out LIED by writing this in his file to protect herself. She also sold a catheter to my mother and told her to empty out his bladder 2-3 times a day without explaining to her how to do it (just doing it herself in front of her) when other vets have said that they would NEVER tell a client to do so since it is very hard to do and you could cause more damage than good. She then also lied in his file by saying she had explained the dangers of using the catheter to my mother doing it herself but that my mother understood and still was willing to do this. My mother came back home that night and cried the entire night because she was so traumatized and afraid of doing this the next day and hurting her dog. When I checked online and noticed that it said it was dangerous since it was not done by a professional in a sterilized environment, my mother freaked out and stopped trying right away and I started calling other vets to get a different opinion. They all agreed it was abnormal and couldn't believe a vet would ask this of her. It is flat out disgusting to me that a person could lie to cover up her tracks like this. That she would dare lie about what my mother said is terrible. This shows that she has no care for animals and all she cares about is more money. Had we brought the dog to a different vet from the beginning, he would be better by now instead of being in a situation where he might be euthanized. She wrote the report of lies that she put in her file after my mother left and when i went in later on, i was read out loud what she had written. Needless to say, we were flat out shocked that anyone could write such a thing to cover their mistakes. I was then very angry and told them so and they told me that maybe my mother in her sad state misunderstood the vet. That aggravated me even further because they kept contradicting themselves. First they tell me that the vet almost begged to put my moms dog in their care for a few days but that "they couldn't force her" since my mom kept refusing. Now explain to me if they had a full conversation like this where my mother kept refusing, how is it that she misunderstood because of her sad state. I know this is the only vet in RDP but believe me, drive the extra 5 minutes to st-leonard (there are about 5 vets there amongst which a veterinary hospital that is great) it is definitely worth not having your dog in the hands of such horrible people!

jadore se veterinaire sincerment un personnel chaleureux qui on a coeur les animaux c rare aujourdhui ma princesse vas super bien et leur prix son franchement abordable merci pour se beau service

J'ai fait soigné mes chats à cette clinique et je n'ai que du bien à dire de leur service...beaucoup plus basé sur le côté humain que monétaire... De plus, à question claire, réponse claire, sans faire de fausses promesses. Par contre, ce que je trouve ahurissant c'est que pendant que j'attendais dans la salle... une cliente mécontente parce qu'ils osaient la faire attendre (elle n'avait même pas de rendez-vous...et voulait passer devant les autres...) c'est mis à les insulter, à les traiter d'incompétents, etc....Wow!!! Ils sont restés polis....Bravo! Moi, je l'aurais fait sortir de force... je peux pas croire que de telle personne existe...malheureusement il semble que oui.... C'est sûrement ce même genre de personne qui écrivent des commentaires médisants... quand on vient au monde fustré, on reste frustré... Je le répète...j'ai eu un excellent service, un très bon suivi et ce, à un prix moindre que beaucoup d'autres cliniques... Je les recommande sans hésiter...