Terrible service. They kept experimenting with medications for my cat's eye in 3 visits -they do not have an opthalmologist-. Eventually, the Poor thing developed an ulcer. Apparently they missed it on the last visit. I found out about the complication when I ignored their latest useless follow up visit and took him to an ophthalmologist and by that time it was too late and surgery was needed as well as expensive treatments. They always insist on useless complete check ups even if your pet farts just to charge you extra.

Recently on August 16th 2014 I called Pillet to ask if I can rush over and have my 11 year old cat euthanized. For 3 years my cat had been suffering from a thyroid disease and was on medication and for the past few days started vomiting blood and acting very disoriented. Unfortunately I was unable to go to my regular vet due to lack of transportation and it being very far. I was told on the phone by the receptionist that the vet would have to examine the cat before putting her down. I thought that that was ridiculous and demanded to speak to the owner/vet, Dr Meder, who said the same but suggested I contact my vet and have him email over the cats diagnosis to him, which clearly states the cat was in an unhealthy state and by doing so save the cat the discomfort and me the expense of an unnecessary examination. I did what he asked and rushed over with my cat. Upon being in the examination room Dr Meder said he would have to exam the cat regardless of the other vets results. All I can think of is they were out to steal as much money off me as possible, but told him to proceed and put my poor cat through the least discomfort possible. He took his stethoscope out, listened to her and took her temperature through her anus. He immediately confirmed she was not healthy and proceeded to prep her euthanasia. After all was completed I went to pay and found he had the gall of charging me $50.00 on top of the euthanasia bill for a 1 minute exam of an unhealthy cat. Often we hear of the insensitivity and price gouging of our city veterinarians and this is an excellent example of where this thinking comes from. I find Pillet to be crooks and taking advantage of someone is no position to negotiate or time to go elsewhere. I will never go back and have spoken to many of their customers who I know and hopefully they will never go back as well. I just wish I could do more to slander their name so that others don't have to go through what I did. Its just not right!!!

At about 10:30 a.m. this morning I put my 1 1/2 year old Corgi/Jack-Russell, Nella on my back porch because she was vomiting profusely. When I went to check up on her a few moments later, she was foaming at the mouth and had trouble standing up. I yelled out to my girlfriend that we had to rush over to a nearby vet. Given our previous inconsequential experience with Pillet it didn't even cross our minds to go elsewhere. After today's experience, we will never go there again. I rushed into their waiting room, apologised to the five people already there and said, "My dog has eaten poison". And it was clear that she had been because she was now convulsing and still foaming at the mouth. An older looking vet standing at the door of his examining room, looked at me. I was expecting him to usher me in right away but instead he called the next patient. I and a few of the other people there looked at each other in disbelief. One person even said, "what?". I asked the receptionist to please go see the vet. She came back two minutes later saying nothing. I went up to her again and she said impatiently, "The vet said he will see you in a few minutes". About five minutes passed and Nella was still unable to stand, I asked if he was free soon. She said, "The vet saw that your dog is poisoned and says that you should give her water with salt to make her puke" Not vomit, not throw up, but puke. My girlfriend looked at me and said that she could go and get some water at the the local store. One of the clients said, "Why don't you ask the receptionist to get you some". I did, she told me to wait, I waited and about five minutes later asked again, she nodded and began signing up another client. When another vet came to the waiting room, I approached him. I asked when we could see a vet. He replied angrily, "I already know about your situation, I will see you in a few minutes!" He then slammed the door between the two of us. He came back out and unbelievably called in another client. At this point, after careful consideration, I pulled out my phone, hesitated and decided to start filming. If Nella was going to die in this office, I wanted other pet companions to know what kind of clinic this was and how people had behaved in her final moments. When the receptionists saw my camera, they immediately changed the way they spoke and went to get the vet who slammed the door in my face. He called us in right away. Once in the room he told me that he did not appreciate how pushy I had been. My girlfriend started defending me and I asked if we could just focus on Nella. Once the examination began the vet became nice and helpful. He confirmed that she Nella exhibited signs of poisoning and recommended we observe her or go to the hospital where she could receive round the clock monitoring and blood tests. It is just really so unfortunate that I had to insist so much to for what appeared so obvious by everyone there- to be seen right away because my dog had been poisoned! And by the way, part of the video I have does show the staff being very rude until unfortunately, they saw I was filming them.

Just a joy to go there. Vets are amazing and staff are so kind. They are really well priced. They have been open for more then 50 years and are always named best of vet clinic in mtl according to Voir and Mirroir. Fantastic clinic!!!!!!!!!

The best in Montreal. Very considerate and professional.FAIRY PRICED and they care BIG for the animal, not the money. My cat was in critical condition, they saved her life with a professional care and a high attention to the animal's well being. They are the greatest!