We are from Palmer, and my toy poodle became very ill while we were camping near Kenai. I chose this hospital because it was the closest to us. I arrived there first thing Monday morning, and was greeted by a very pleasant receptionist. I am sorry I can't remember her name. She promptly checked us in and we were seen by Dr McCartan within 15 min. Dr McCartan explained each step he was taking to examine my pet. His assessment was thorough, and he was patient, and reassuring. He seemed to understand my anxiety and was very compassionate. He instructed me on how to take care of my pet following the visit, administered some medication, and we were on our way within a half hour. I would definitely recommend this facility for your pet. My poodle is doing great! And lastly, I was pleasantly surprised that the payment for services rendered was lower than I expected.