The staff here is excellent. They've been great with both our dogs, including a very cranky dachshund.

We brought our dog in to by neutered. First we warned the staff that he is a little tempermental around new people and to be careful around him. They assured us they knew what they were doing. However, the first thing they did was come up to him and start trying to make kissy faces at him and petting him. Naturally he did exactly what I had warned them about and started to try and bite the ankles of the staff. They then told me I would have to muzzle him and I said that would be fine. Only they gave me a broken muzzle and I tried to explain this to them and once again they ignored me. So when he got out of the muzzle and started to try and bite ankles again they told me that I had to leave and take him somewhere else. I could not believe it. We went to Governors Choice Animal Hospital and they had no problem taking him. They marked him as a "will bite" case and had procedure set in place to handle dogs like this. It was night and day compared to our experience at Whiteburg Animal Hospital.

Wow! We decided to take our pup here for a second opinion and we're really glad we did. Our regular vet is also really good (Countryside), but we weren't completely convinced that we had received the right/complete diagnosis. Whitesburg was more than happy to take us in to have a look. The staff was so incredibly friendly from the moment we walked in until the time we left, and treated our dog with great care. The vet listened to our concerns, then did an exceptional job of explaining every detail of each procedure and made it clear why she was doing those things. Our biggest surprise came on the bill - what a pleasant surprise to see reasonable prices! We only wanted a second opinion, but we've decided to make Whitesburg our new regular vet. We haven't used their boarding services, but our friends rave about them. I would highly recommend this location!

Our dog, Boo, was bitten by another dog. She was seen at the emergency clinic but then it got infected so we brought her in to see her vet. The care, response, and concern shown by all of the employees was incredible. We are so blessed to have such a good vet to take our babies to! Kudos to Steven....we were outside and were upset about Boo's infection and he went out of his way to stay with us until we were calmed down and knew she would be ok and was in good hands.

I love Whitesburg Animal Hospital! I refer all my friends to Dr. Russell. The boarding facility is great and while I hate not taking my miniature schnauzer with me when I travel, I feel confident that Benny is being taken care of by kind and attentive care-givers. The front desk staff and vet techs are wonderful and always makes sure both Benny and I are being taken care of and never mind when I ask a million questions. Dr. Russell is so patient and kind to my dog and is so gentle when Benny gets nervous. His skill and wealth of knowledge always puts me at ease. I never feel like we're being rushed and all my concerns and questions are taken care of. My dog, Benny, is my baby and I am always confident that he gets the best care at Whitesburg Animal Hospital!