We have several dogs and have used this clinic for several years simply because of the location being convenient - Lesson learned for us! All of our animals are vaccinated at this clinic with the exception of one, our lab whereas my husband vaccinates him via Farmers Co-op. The vet's office has always been aware of this information and has never advised that this type of vaccination is "not legal" Recently our lab had to have surgery to remove a swallowed rock and we were told by this clinic that they were not able to perform the surgery for two days. He was dying so we had it done elsewhere! Returned to our clinic (Springhill) for the removal of the stitches. The only young lady at the desk was rude from the moment we arrived and took our dog in the back to remove the stitches. She returned angry stating that he "nipped" her and showed a spot on her finger smaller than a pea - Seriously!! It looked like a tiny scratch. We apologized and explained that he has never acted this way. We were leaving for Vacation out of state (advising the clinic of this) and after four hours, we received a call on our cell phone from Animal Control demanding that we return home and present our animal to their custody. They had gotten a report that our dog had bitten someone and the dog had to be detained for ten days. Our lab is NOT a vicious dog - you can remove his food while eating and he would allow that - nor has he ever shown vicious tendencies even to strangers. I understand the "law" However, you don't expect this behavior from your Vet's Office! They could have simply told us, that the dog needed to be quarantined for ten days at their office and we would have gladly complied!! But even after speaking with them AFTER the "bite" we were not told that they were reporting us to Animal Control 1. The dog SHOULD have been restrained by TWO office personnel - According to my new Vet 2. An Assistant should NOT have been the one removing the stitches - According to my new Vet - This is the Doctor's job 3. When you are inflicting harm on an animal (tender surgical area) you Should Expect the animal to REACT and take Precautions to Protect yourself. Our lab who had recently undergone surgery and needed home care was put in a cage in a strange place for 10 days This is how they treat their Long Time Clients!!! BEWARE - Your animal could be taken from you as well

The staff is always friendly and welcoming. Anytime I've needed to get my dogs to the vet, they have always gotten them in quickly. The vet is very personable and kind. Love them!