I took my cat here when she chipped a tooth and they were so loving towards the animals here and fixed her right up by pulling the tooth. I now have a plan with them that covers all visits in the hospital and it is great.

Please do not use this location for neutering. We took our 6 month old puppy there and it was a terrible idea. This is a detailed explanation of what happened. The worst part is our poor dog had to suffer unnecessarily. We dropped him off at 7am and saw a bunch of other dogs that were also being fixed that day. I guess their policy is quantity, not quality. His procedure was a bit more complicated and they had to go into his abdomen but we were informed of that in advance. When we picked him up we were told he was fine. He didn't look fine because his stitches and large section of his tummy were covered in dried blood all over. It looked liked a murder scene. They couldn't clean him up a bit? When I had asked, we were told not to put anything on it at all to clean it. ????? We kept his cone on the entire time so he wouldn't lick (he couldn't move to lick even if he wanted) and by the third day he had an infection. We took him in again. I asked for an antibiotic shot and was told no. He got a mild pill antibiotic and that was it. We were told again not to clean it with anything and that his pills will take a few days to kick in. 6th day after the procedure he did not have anymore pain pills, his tummy was huge and the infection looked horrible. The incision looked like it would come apart from the infection any second and both my husband and I went into panic. The puppy would not walk at all from the pain so we had to pick him up and move him around the house. I cried. We took him in again. The vet looked at me in a scolding manner and asked if we were keeping his cone off. I snapped because I did exactly as they said and they still tried pointing the finger at me. We were given another antibiotic and they asked me why I wasn't cleaning the wound with hydrogen peroxide. Really???? After I was told Not to clean it with anything? We chose to go to second vet at Apollo Animal Hospital. Best decision ever. After explaining the situation he told us that hydrogen peroxide was not the best idea because it's too harsh. We were told he actually needed 2 different kinds of antibiotics and were given an actual explanation of why. The vet said that he was probably in a lot of pain still considering he refused to walk and he cried anytime his little tummy got lightly touched so we got some more pain pills and 2 topical cleaners as well. This vet was great because he took time to talk to us and within 1 day our little guy started walking again. In 3 days he did a complete 180 and was trying to run in the yard. DO NOT GO TO BANFIELD. Please go to Apollo if you care about your pets.