I have been bringing my pets here for about 15 years and counting. Actually, since I was a teen barely old enough to take financial responsibility for my pets. I remember back when they used to keep cats in the area where they now have records. I wish they would go back to that and maybe have rescue kitties in there! Anyway, I've brought birds, dogs, and cats to see Dr. Cromer. Dr. Snyder has also seen a couple of my dogs and cats. They've had surgeries, cat grooming, anal gland care, bladder stone care, and more. The only times I have ever gone anywhere else have been on an emergency or an impatient Sunday (and OK, a few times I have been to the shot or spay clinics to save money). I've never been completely happy anywhere else. When I was younger Dr. Cromer would explain things to me in a way I understood, and it was his intelligence and knowledge (which are two different things) that made me interested in research. Dr.Cromer knows what he is doing, so if you want a vet you can have confidence in, he is your guy. He has a personality that is always on, and if I tried to do that I'd be worn out by now! Dr. Snyder has a different personality, but I don't think the reviews of him paint the whole picture. He may seem serious, but he actually has a funny side. I know there have been some comments in reviews made as far the docs being salesmen, but if you don't want something you can say no. I've owned an unrelated business for almost a decade now and I can tell you that retail is great for your bottom line, but the important thing is that it should always be something beneficial. I have never had them suggest anything to me that was pointless and I like knowing what options are out there. For example, the last vet I went to for an emergency gave us an antibiotic but didn't suggest Bene-Bac to go along with it. I would never take an antibiotic without a probiotic! Retail isn't the enemy, but if you are on a tight budget simply decline. I've sent friends and clients here over the years and they are always happy. The only negative feedback anyone has ever given me is on the price, but when you compare to other docs it is actually average. Most cheaper places are going to be discount clinics, which are a whole different experience and won't be your regular vets. Also keep in mind that when there are lower prices for one type of service (spay, neuter), other services may be higher to compensate (vaccinations, testing). So, if you are going to price shop make sure you get a complete picture. The only thing I would change about Tri City East is that they offer the declawing of cats. In their defense most American vets do this, however declawing is now illegal or strictly regulated in many countries. It is not medically necessary and it is not a substitute for training, trimming, or having a scratching post. Before you think about declawing please consider alternatives and ask yourself whether doing so benefits the cat (not usually unless it will be put to death if not declawed) or whether it benefits you (which is usually the case and is an awful thing to do). If you doubt me then call Dr. Kirsten Doub with Union Park Veterinary Hospital in Utah. She is currently doing an ongoing study. In any case, I highly recommend Tri City East and any doc you see here is going to be a good one.

The doc made my dog feel so comfortable and safe. She used to hate the vet but loves going to TriCity

I saw the three "excellent" reviews here and only one poor to fair...not knowing that was the lowest rating that could be given...and without doing anymore research made an appointment at Tri City East Veterinary Hospital. HUGE mistake. My experience: Dr Snyder called my male cat a "she" numerous times even after I corrected him. He suggested a "complete" blood test for my cat's thyroid and I was told it would cost $370.00. When I asked how much just a blood test for the thyroid would be I was told it was $70.00. Dr Snyder literally scoffed when I told him I thought my female cat's deafness was caused by an antibiotic. He later admitted it was a possibility....all without ever knowing what anibiotic she took or how much she was given or for how long. Near the end, Dr Snyder asked if I wanted a urine test done as well. I asked why that would be needed and he impatiently said he'd already explained it to me and to never mind because he didn't want to "confuse me"...like I'm some kind of dummy who "just couldn't get it". I told him at that point that I didn't appreciate his rude behavior and he made some weak excuses about some cancellations and being busy...but also said it was just "his way". I suggested to him that he might want to re-think "his way" because it wasn't a going to be very good for business. I will NEVER return there!

I have to say I am so happy I could cry... About three weeks ago my rescue dog Mocha got attacked by another dog and torn up pretty bad. I tried to brake up the fight and ended up in bad shape as well. I had to have Dan take my nine year old Mocha to Tri-city while I went to the hospital. With no appointment they got her in right away. I can not even begin to put into words how great these people are. Any other vet would have put her down. Greg ( the vet that helped her) and a young male vet tech that was about to go into the military, went above and beyond "the call of duty" to heal her wounds and to make her comfortable (as she and I were very scared). They not only took care of Mocha, they took care "of a panicking father" since he had to take her and I was still at the hospital. After all that, They called me Twice just to see how we were doing and I was having trouble getting her to take her meds. The wonderful woman stayed on the phone with me and gave me all kinds of helpful advice til we found something that worked ( cheap hotdogs!) Two weeks later when it was time to have the staples removed I was able to go meet the amazing people who saved my dogs life, and with just as much patience and love they were able to keep her calm and comfortable as possible. I am so grateful to these people and have since been telling everyone I know. In addition, to the lady who had a bad experience with her cat. Writing a negative review based on third party information is neither fair nor ethical. The propensity for "misunderstandings " is compounded when a third party is relaying the story. If your Mother would like to write a negative review I would encourage her to do so. Pet health care is a confusing subject even for the"actual owner" of the pet. as animals cannot convey there needs. It is even more confusing for a person who is not actual parent. I'm very sorry for your pets pain, I hope with all my heart your cat is alive and healthy today, and that you have found veterinary care that more suits your needs.We have three rescued dogs with three very different personality's and they have catered so well to them all. Thank you!

I have taken all of my animals to this vet and really enjoy their services. The cat I had was diagnosed with diabetes and the vet did a very good job getting the correct insulin dose figured out and it prolonged the cats life several years and maintained a high standard of living. My dog loves going to the vet as everyone there is so loving towards her. Over the duration I have taken my pets there they always remember their named and the employees go out of their way to give them love when we are there. The owner has always taken a vested interest in my animals and I would refer anyone to them!