Dr. Les Hatfield and staff have been exceptional in their professionalism and caring. My dog, Daisy (love her as if she was my child) came down with Happy Tail. I was scared when I understood the ramifications of her condition. Dr. Les Hatfield spent more time explaining to me the condition and possible courses of treatment than any medical doctor I have seen for my own illnesses in the past. The office follow up was consistent and sincere. Unfortunately Daisy needed to have her tail docked. I was given the information (teeth cleaned and tumor near anus removed) I needed to utilize Daisy’s surgery time for the fullest benefit to Daisy. It is obvious that the team goes the extra mile in everything they do. Big bonus, surgery came in under estimated cost. Dr. Les Hatfield showed me a technique to stop Daisy from jumping (65 lb. dog) on people, and it works like a charm. Three weeks after surgery and I have a completely healed and happy dog.