My husband and I found this place on a whim we had been to many other animal clinics each experience seemed to get worse and worse. My first visit at sugar loaf did not feel like that, it was completely opposite. There small office is decorated and feels homey and I've met every one of the front counter/assistant lady's they are all very welcoming and treat your pets like there own. Dr rai came off very sweet as well, but not affraid to tell you the truth and best course of action for your pet. My cat is a 7 year old Siamese he is my baby and he needed a ton of dental work done 7 teeth removed to be exact. She set us up a week early on antibiotics very easy to give pills his checkups were included after the procedure. She wanted him back once a week for 2 weeks (this is what I mean when I say they treat your pets like there own) and he is due back for one more checkup 2 weeks after that. He is doing great now I don't think I would have wanted it done any other way at any other place I felt comfortable leaving him there that day and its hard to find that in a vet. There a small but amazing place & i like a small hands on place that knows what there doing. My cat coudlnt be happier I see it in his behavior everyday and I couldn't be more great full for what Dr. Rai and her team did for him. I know he can live another 7 years now and as for Dr. Rai and her team, they have 3 more furry baby's that will be coming in for checkups (: my new go to vet for all our little family members. I highly reccomend this place, you won't regret it!

Dr. Rai and her staff are excellent. From the great care and knowledge, to the ease in which the information is communicated to us. I have been going to this clinic with my dogs for nearly 20 years. When it was time for my Sadie to be put to sleep Dr. Rai and her staff could not be more gentle or caring. They let us spend as much time with her at the end as we needed, provided some of her fur and a paw print and the procedure went quietly and painlessly. Afterwords we received a heartfelt sympathy card from the clinic. They went above and beyond. With our new puppy, we are using one of the puppy packages and it has been a relief to not have to worry about our new family edition getting the care she needs so she can be strong and healthy. I would recommend Sugarloaf to all of my friends with furkids :)

I took my little Jenna (puppy) into Sugarloaf today for the first time. This is my first puppy and my first trip to a veterinarian. I wanted to get her examined and see what else I needed for her. I was shocked when I was seeing everything that she needed and was nervous about the cost. To my surprise, they had everything wrapped up in a "puppy package" that covered everything she needed at a discounted rate including being chipped. Dr Rai was very meticulous in her exam and her staff were wonderful. They explained what everything was and why it was needed. They originally helped me plan the treatments and shot according to my budget, but then I was approved for one of their financial assistance programs and was able to get the puppy package covered. I took her in for an examination and left with medication, her first round of shots, her being microchipped and sample of some recommended puppy food. Oh, yeah, let's not forget, I also left with the next appointment scheduled. I now have the peace of mind that my little Jenna is in great hands. Thank you to Dr. Rai and her staff (sorry to the wonderful nurse who helped us too, i did not get your name) for a great job. I highly recommend Sugarloaf to anyone!

Dr. Rai Greeted me at the door with a beautiful smile. I felt at ease immediately. She examined my baby (dog) and gave me a full evaluation of his health. She explained carefully and knowledgably in laymen terms about my dogs situation. She made some other unrelated recommendations. My dog is now on a diet. LOL I absolutely think the price for the service was very fair. I have paid so much more at other offices for so much less. I highly recommend you make her your family pet doctor. Thank you Dr. Rai for healing my baby! Your the best! Your staff rocks too!

Dr Rai and her staff are wonderfully compassionate, caring and extremely competent, I know that my furry "kids" receive the highest level of preventative medicine and the most up to date medical care available. This is not a "spay and shot clinic", their fees are not the cheapest in town, but then my pets are worth more than bargain basement care. I love that the Vet calls be back to answer my questions and the technicians call and follow up as well as remind me about appointments. I've even gotten birthday calls for my pets. This is a high quality clinic with top notch staff and a stellar Dr. I'm committed to Sugarloaf!