The Staff is nice, and ONE of the vets is very nice the other, that shows up on some weeks is nothing short of Rude. I've dealt with her twice, the first time I nearly asked for my money back she was so rude, I asked a question about what to feed my puppy she asked what I was feeding her and then just sneered and answered with "Anything but that", I asked my regular vet and he said it was a very good food. Later, when I had my dog micro-chipped AFTER doing it she said, "We usually like to wait and do this under anesthesia when they are spayed, but sometimes we don't have a choice." Well you could have TOLD ME that earlier!! LIKE---BEFORE YOU DID IT! I don't think she wants to be there and without her, this would be a very good place, but with her there, I won't be back.