Just took my cat in to be checked out, he was sneezing & was told that he had a respiratory infection of some sort. Staff was very friendly, doctor knowledgeable, however, they are very similar to Banfield where they try to sell services more than concentrating on the current medical concern. After the doctor left, she wrote up the itemized statement, gave it to the nurse to show it to me and I never saw her again. It is not good business practice/customer service to just leave the customer and not return. Having just recently moved here, I had previously dealt with a fantastic Veterinary clinic in Ferndale, WA where I always discussed treatment options and follow-up with the doctor and never saw the nurses after my pet was brought into the exam room. Nice atmosphere, friendly enough staff, however the doctor needs to learn better customer service etiquette. . .

We love Dr. Panzero! We have 2 bunnies and 2 small dogs and he is great with all of them. Takes his time during the exams and always is sure to answer any and all questions you may have. The staff is also very friendly and kind. We have been to other vets in town that were closer to our home, but went back to River Road Pet Clinic because of how much we like it for our fur babies.

I have a 6 year old Holland Lop (bunny), and Dr. Panzero is so knowledgeable about small pets (I'm trying to avoid the term "rodent"! :) ). The BEST service that I have EVER experienced with a veterinarian or pet clinic. HIGHLY recommend! --Gene.

I am a new client and have only had one visit, but this was an outstanding clinic. The entire staff was very knowledgeable, professional, and friendly. The level and quality of service we received is rarely seen. I will recommend this clinic every chance I get.

Great Vets and support staff. I recommend them to anyone with pets.