Today I took my mini schnauzer in for a rabies vaccination and a groom. My roommate picked her up for me and I arrived home just after her. When I went to pet her, she cowered to the floor, stuck her tail between her legs, yelped and acted like I was going to strike her. She then ran under my bed to hide. I have had this dog since she was a couple months old. She has never been abused and is a very pampered and worshiped dog in our household. I tried to get her out from under our bed and she ran from side to side hiding. When we finally got her to come out, I looked at her face to see what was wrong and I immediately noticed the whites of her eyes were dark red and blood colored. They were also glossy and she was not acting like herself at all. She was acting quite traumatized. I immediately called Family Pet Clinic and explained what I was seeing with my dog and the lady that answered said that did not sound normal and to bring her in to be seen by the vet. By that point, the groomer (Katrina Nevaro) had left for the day. After waiting to be seen the vet notified me that her eyes were full of blood due to the blood vessels in her eyes rupturing. He didn't comment further. Having many questions I asked what the cause of this could be during a groom. My dog is going on 7 and has been groomed hundreds of times and never have we experienced anything like this before. He pointed around his neck (he was Korean) and spoke broken English and mentioned something about pressure being applied around my dog's neck. However, he seemed to not be alarmed by this in the slightest. I on the other hand felt like I was in the Twilight Zone because I was obviously distraught that my dog had something happen to her while not in my care that caused this and no one there knew what the groomer did. After doing some research with other expert groomers and veterinarians I learned that blood in the eyes comes from extreme stress, pressure, blunt force trauma or injury or some other sickness like cancer which my dog has never had any prior symptoms from. Every professional I have spoken with believes something is VERY WRONG here and I have not researched how to handle this yet. I can tell you that if you take your dog to get groomed at this Pet Clinic, this could happen to your pet. The vet did not seem to care or even apologize for this atrocity and I want people to know this happened so they can make an informed decision before bringing their animals here. Beware.

Got a second opinion on an ear infection for my pet. Benjamin lee is amazing! Very hands on and actually drew me a picture of what was going on with my dog while explaining on detail why . He also showed me how to properly clean her ears and did a full cleaning himself. After a previous quote of $200 for the same products my totally visit was only $37 at family pet clinic. The receptionist was also very hands on and checkin out my concerns before the doctor came in. I am so happy and would recommended them to everyone who has a pet! Also the first visit is free!!