Dr. Kim takes care of every animal in the facility and they have a handful of helpful and friendly staffs. They are very professional and clean. It's important they treat your animal with lots of care. Compare to other vet clinics, this place is reasonable in price and they do a good job, following up with the status of your pet.

My cat Abigail is a pure bred Abyssinian and she is made to feel like a little princess when she goes there, the entire staff is just fantastic, the Doctor explains everything in detail, and so does the staff, also no question is left unanswered. Very, very clean!!!

GREAT hospital. I was recommended to go here by several people who have taken their pets their for years. When I first went I was a bit cautious because it looked like it was in a run-down strip mall, but don't let that fool you. The office is clean and the staff is super-nice and show genuine care towards my pets. I have 3 pitbulls and they definitely know how to handle them. At pasts vets, my dogs would be fearful just as soon as we'd get in the parking lot! But here, my dogs are actually happy to see the vet techs. Dr. Kim doesn't mess around, he gives it to you straight and what he recommends. I appreciate that. The most important thing to me is that my dogs are well taken care of, but it does help that they have great prices. And I feel they genuinely try to help you out money-wise. For example, a couple of times Dr. Kim has suggested for us to use a couple of household first-aid products, when he could have just prescribed something. Also, the reason I first went was because my dog had a wheezing cough that 2 other vets said was allergies (by just looking at her, I didn't see them run test or anything). Dr. Kim took extra time with her and found out she has a collapsed tracchea. I was finally able to treat her for her condition after that. As I mentioned, their hospital is not all cute and extravagant...but think of it this way...those other places charge super-high prices to keep up with their overhead. I think this hospital just does the job as it should be. No wonder they don't move to a more upscale location, they don't overcharge their customers ridiculous prices to get that kind of money.

Stay away! Go to Covina Animal Hospital instead! The office staff lied to me about the care they were willing to give my cats. Instead of saving money by going to this vet instead of our regular one, I wasted time and money dealing with an untrustworthy office staff. I KNOW my cat is carrying the bacteria that causes Cat Scratch Disease because I HAVE IT. The staff told me that they would just prescribe the antibiotic for my cat, without needing to do the testing, since she scratched me and I now have the disease. After I got there, they decided that I'd need to have the blood test done on the cat and wait, rather than just getting a prescription for the antibiotics. So, instead of saving $50 by going to a cheaper vet, I wasted my time and $70 by going here. Stay away! Go to Covina Animal Hospital instead!

Called to make an appointment and had me on hold for about 8 mins exactly! Called back again and they hung up on me. The price may be good but their customer service is extremely poor. So upset.