I honestly don't understand how people give this place a good review all they care about is money and people saying they worked with them on payment is bullshit I bet there employees wrote it I brought my dog there who was only a year and a half and had no issues untill this last week were he seemed very sluggish we brought him here after he collapsed and after looking at him was told it would be near the 2 grand range just for testing and that's all to just see what is wrong not even to treat him witch they said would be even more after that. I asked if there was anyway we could work on the payment or if they could help me on the cost at all or if I could do a couple of the tests and pay for them and try to come up with money for the rest. I was told basically no we need to do it all u can't just do one and you either pay it all now or your dog's going to die I asked if they would just do a blood test and ultrasound because he already had a x Ray a day before and was fine. after hours of trying to talk to them and trying to find money and then being told no I'm sorry we can't do anything cause you have no money we decided to try and hope he would make it through the night and take him home then get him to another vet in the morning. as I asked for this they told me I had to wait for my dog because they were busy with other dogs that were more critical as I can hear the people in the back laughing and watching tv. after a 2 hour wait I finally got my dog back who by this point was even worse and then soon realized they made me wait and called animal control on me and told animal control I planned to dump my dog and they were conserned and that I refused to treat him witch then I asked them how could they say that after I begged for them to and was told I was a lier but then they still wouldn't treat my dog. animal control wrote me a citation for animal abuse that would be taken to action if my dog was not treated in the next 48 hours witch I was trying to do then was denyed. I took him in the morning when another vet opened and that this point he was almost gone barely hanging on and at this vet they treated him no charge and ran test imediatly and told me not to worry about payment that the animals life was more important after a blood test it was determined his kidneys were failing and it was already to late to do anything and something needed to be done sooner witch I tryed at this place and even asked for the blood test and was told it wouldn't say anything and we'll it did and if they pulled there head out of there ass maybe he would be alive still and I would like to thank them for making me loose a best friend and family member due to there inability to care and on top of all this they then charged me 70 dollars to do nothing at all but tell me no they won't treat him
I don't know why someone can write bad review about this clinic. They're very nice!!! They just saved my dog life. I brought my dog there on Saturday around 4am. She almost die, her gum turned all pale, she couldn't open her mouth, and was shaking. I was crying and prayed to God. She needs a lot of treatments. Her bill came out 1,210. And just because Dr. Trish Ogle does thing from her heart, and care for my dog she tried to work out with me about the bill. She caped my bill down to 1/2. So I left my dog there. When I went back to visit my dog next day afternoon. She looked completely different, she was happier, and acted like normal. So I thought I can pick her up and take her home the next day. I showed up next day to pick up her. But they said she's not ready for pick up yet. They found out she has kidney problem. She needs to stay there longer until she's OK to go home. I thought I need to pay more for the extra treatment. But Dr. Trish said: Don't worry, remember I caped your bill? I need to make sure that she's OK to go home, I can't send her home now. She will die if I send her home. she still young and deserves to live. So everyone tell me, is this Dr. does thing with her heart or for money? I'm glad that I brought my dog there. Thanks God! I definitely recommend friends and family there. If we have 10 stars I would give this place 10 stars. My dog was lucky! if you want your pet get the best treat and service. I recommend this is a place. Now I know why they don't care about those poor review, because they knew they are the best!
I cannot believe the poor reviews this ER got. I was greeted warmly and told that they would be with me in a few minutes.. I did have to wait but I understood as A family was having to put their pet down and it was very emotional. When my turn caame I was greeted by this Warm Vet Dr Leia Castaneda. I told what had happened so she took my cat for x-rays.. I was called in and she went over all the pictures exxplaining everything to me. THen she told me what needed to be done that Flo needed to be put under to get her hip back in. and she went over what could go wrong and if her hip came back out, she would need surgery. She told me it would be about a hour so I left to see a friend close by. After 20 min. Dr called me to say she was having troule with the hip and that it looked like she was going to need her surgery. When I got back to the office I was told that she was able to finally gfet it in. Dr went over evreything with me.. her pain control, meds, keeping her stable in her crate, etc. I felt very at eased. I would say that my experiance was excellant and I would go back if I needed ER care again. I do have to say that what I piad there was like going to my regular vet, The care , treatment, meds I could not believe that it was so affordable..I have been to other ER's and you need $1300 just to get in the door.
the asain dr there is very rude and they know everything else is closed so the rob you its very expensive try to wait to go to your reg vet if you can!
Don't take any animal here, they are unfriendly, they are rude, uncaring. They don't like to be asked questions. I took my cat there with 104 temp. They said the cat wouldn't let them take x-rays , so they charged for sedation. 2 hours later Dr.Lee. couldn't let us see the results because the computor wouldn"t work. My cat was dehidrated. Dr.Lee said she would give my cat an fluid injection. A few seconds later the assistant brought my cat out and through the cage on the floor and said the cat wouldn't Let her do it and walked out. I demanded to speak to Dr.Lee, they didn"t want to let me, but I told them I wasn't going to leave. So they let me. The Dr. Didn't like that. She said they couldn't do it. She wanted to give her more sedation. We told her no and walked out. Long story short they sent my cat home with 104 temp. And didn't do anything for my cat. They just kepted charging more. I just walked out.
Name | Address | Facility | Today's Hours | Rating | ||
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Pet Care Animal Hospital | 3417 Tyler Avenue | Vets | Not Available |
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El Monte Dog & Cat Hospital | 10158 Garvey Avenue | Vets | Not Available |
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Animal Spay & Neuter Clinic | 11149 Garvey Avenue | Vets | Not Available |
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Remember God | 10515 Frankmont Street | Vets | Not Available |
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Shahi B R | 9639 Valley Boulevard | Vets | 08:30 AM - 05:00 PM |
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Rosemead Animal Hospital | 9639 Valley Boulevard | Vets | 08:30 AM - 05:00 PM |
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Community Companion Animal Hospital: Wong R Y H DVM | 5271 Sereno Drive | Vets | 08:00 AM - 07:00 PM |
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Community Companion Animal Hospital | 5271 Sereno Drive | Vets | 08:00 AM - 07:00 PM |
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Community Companion Animal Hsp: Rohan Stephen A DVM | 5271 Sereno Drive | Vets | Not Available |
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Community Animal Hospital: Nassar Joan DVM | 5271 Sereno Drive | Vets | Not Available |
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