My Great Dane puppy has had a lot of vet care in the past four months: urgent Xrays after she "ate" my remote control, urgent care for adverse reaction to a wasp sting, urgent care for broken tooth. In addition, she has had two surgeries; 1. routine spaying, 2. repair of an improperly removed dewclaw (by a different vet), and treatment of dehydration after I screwed up her diet causing three days of severe diarrhea. Point is, I am absolutely qualified to comment on cost, quality of care, and staff attitudes in this place. In addition, they treated my fragile Dachshund for epilepsy for many years before I got the Great Dane. My experience: Cost - moderate to high. (You get what you pay for...I think their rates are fair for excellent quality. I wouldn't go to Black Angus and expect to pay MacDonalds prices.) Quality of medical care - excellent in 1) knowledge, 2) performance, and 3) explaining things to me so I understand and can make good decisions. Staff attitudes - All technicians, but one, have been very respectful and very good with my dog. The one straightened out with a word from me and has been fine since. Considering that EVERY business has motivated and disgruntled employees, I am pleased by the overall positive attitudes in this place. One last point - I read all the reviews below. A couple commented about not having a close relationship with one doctor. That's nonsense. I asked for the work schedule of the vet who has been my dog's primary doctor and I can schedule an appointment with her without difficulty. Obviously, in an emergency, I might have to use a different vet, but if someone wants a "primary" doctor for their pet, it is easily accomplished.
Thank you Dr. Griffiths and staff at Sunset Animal Medical Center for your services. It was a pleasure bringing my pup in to get caught up on her vaccinations and check up. The professional information and attention to detail regarding my concerns for her health and safety are greatly appreciated! Thanks again.
Thank you Dr. Arbios, Renee Lockrem and staff for the excellent care of Keta. I can't believe that after major surgery, there is no swelling or bruising of the tissues around the amputation. Keta is recovering well and I appreciate the straight forward diagnoses and prognosis's of her future. Even if she has a limited quality of life, it was worth it and I will appreciate everyday she is still with me. I highly recommend Dr. Arbios for any major surgery that needs to be done on your pet. She is amazing. And Renee is a very patient vet tech. Thank you!!!
Dr. Showler was kind and knowledgeable. She was thorough, and unlike many of the pushy vets around town, she was able to give us medical options that our family could afford to help our aging dog. Everyone in the office was friendly and they we were able to get a same-day appointment.
I was a customer of Sunset Animal Medical Center for over 8 years, until today. I fired them. There wasn't just one thing they did wrong that drove me away, it was years of doing things wrong. In short it seems they've gotten so big that they've lost their ability to provide a consistent level of care or quality of service. It's as if your pet's chart is the only thing keeping people on task. I've also experienced long waits in their waiting room and some arrogant office staff. Today for example it was the vet tech's rude tone that lit my fuse. So in my humble opinion the big problem plaguing that the place is the ever changing string of staff and vets. For example it's a rare occurrence when I see the same vet two times in a row. I want a vet clinic that is personally involved in the day-to-day operations of their office, who remembers their patients, and follows-up on their treatment. I recently experienced this higher level of service and care when we took one of our dogs to an eye specialist for cataract surgery. That eye clinic is run so smoothly and every member of the staff seems personally committed to my dog's care. Unfortunately they just do eyes. So today we're searching for a smaller more personal clinic. Goodbye Sunset!
Name | Address | Facility | Today's Hours | Rating | ||
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Sunset Animal Medical Center: Arbios Gaelin DVM | 7751 Sunset Avenue | Vets | 07:30 AM - 10:00 PM |
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Sunset Animal Medical Center: Wallace Bartow Linda DVM | 7751 Sunset Avenue | Vets | 07:30 AM - 10:00 PM |
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House Calls Mobile Veterinary Services | Fair Oaks | Vets | 09:00 AM - 05:00 PM |
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P.E.T.S Ambulance | Fair Oaks | Vets | Not Available |
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Family Pets Home Services | Fair Oaks | Vets | Not Available |
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Old Towne Animal Hospital | 10530 Fair Oaks Boulevard | Vets | 07:30 AM - 06:30 PM |
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Old Towne Animal Hospital: Phillips Lindsay DVM | 10530 Fair Oaks Boulevard | Vets | 07:30 AM - 06:30 PM |
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Oaks Village Veterinary Hospital | 10729 Fair Oaks Boulevard | Vets | Not Available |
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Meridian Veterinary Care | 9712 Fair Oaks Boulevard | Vets | 09:00 AM - 05:00 PM |
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Pet Emergency Transport Services | Fair Oaks | Vets | Not Available |
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