The doctors kept me informed and made sure that I knew all the risks when adding a feeding tube. She is doing so well now.

After taking my cat away from Fresno Pet ER for poor car and false billing, we went to the next closest vet, Fresno Veterinary Specialty and Emergency Center (this place). So glad we did. Such a difference. They explained the costs, genuinely cared, worked with us on the costs and what was recommended and what was required. Cat made a full recovery. Wish we never went to that other place. Flashy buildings and TV advertising do not equal good care.

The folks are very compassionate and don't ever try to push unneeded procedures on you. Your Pet deserves them....

Last week My boxer,6 1/2 years took a turn for the worst. Of course this was a Sunday night. He was a hemophiliac and had started to bleed internally. We had dealt with this problem before and was always able to control it but this time seemed different. 2 years ago when he first had trouble with this aliment we took him to the emergency vet and after all was said and done the total bill was $3600.00, which was the top end of there estimate. This time I called them and told them that we knew what the dog had so there would be no need for heavy testing and diagnostic work and if they could tell me about what it would cost for a transfusion. The girl on the phone said that it didn’t matter, they would need to do the testing and the low end of the bill would be about $1000.00 but that it would more then likely be around $3800.00. At this point I had to decide if I thought I could get him through the night so we could go to our vet to get the treatment for around $400.00. Well he lived to the morning after sleeping with him all night but just as we were ready to take him he fell over with a cardiac arrest and died. Now I sorry but for these people to say they care is an out right lie. I don’t deny that they should be paid for there time but to charge close to 10 time more then a regular vet is an out right crime. Maybe that’s why we have seen 2 new ER vets open up in the last few years. Must be very profitable. Well as far as I am concerned they killed my boy and should be regulated in the future to only charging 3 to 4 times the reasonable and customary charge for a given service. So my mission and last promise to my dog was to initiate the drive for legislation to do just that. Watch out ER Vets the days of you taking advantage our our love for our pets are limited.

My cat was severely injured by a dog. It was after hours and I found myself on the internet trying to find a vet that was open and where was the best place to take my cat. I read that this place had 5 stars and took my cat here. When I got my cat there he was in poor shape. The staff was friendly to me and to my cat. They made sure to go over my options with my cat’s treatment. I was worried about the cost. I thought because I was taking him to an emergency vet that the cost was going to be insane, but that was not the case here. They presented me with a bill that showed the low end of what treatment he would need and a high end of how much it would cost. They also informed me that they had a program that I could make payments if needed. I felt for the services my cat received that the prices were actually lower then I had anticipated. They were excellent about calling and giving me status updates about my animal. They answered all my questions and even made sure that I had everything I needed to care for him myself at home. They also informed me that they answer the phones 24/7 in case I had any questions. My cat is now on the road to recovery thanks to Fresno Veterinary Specialty and Emergency Center.