I called Noah's Ark after my tortoise had fallen in a pool and was in a critical state. They said I could take him in for urgent care. The staff handled him roughly, picking up the back of his shell, so that his face was dragging on the table he was on, and the vet couldn't answer if he was alive or dead. I asked her 4 times before she gave me a hesitant "yes." She even asked me if he was a male or female. Shouldn't a vet already know that answer? They then gave my tortoise an IV (the vet couldn't give me a straight answer of what the IV consisted of) and a shot of antibiotics to treat possible oncoming pneumonia. The visit took 2 hours, much of which was spent waiting for them to treat him. After I took him home, I started to suspect that he was dead since he was puffy in the area in which he was given the IV. After calling Dr. Starr to ask what to do, she said to take him to a critical care animal hospital. Since I initially told the staff that he was in a critical state and they told me to take him in, I assumed that Noah's Ark was a critical care hospital. What a misrepresentation on their part. After I took him to a different critical care vet, that vet told me that the puffiness was a 99.9% indication that he had passed away and then immediately checked for my tortoise's heartbeat with a stethoscope and then an ultrasound, which confirmed that he did pass. When I contacted Noah's Ark for a refund on the visit since they either knowingly "treated" a dead pet because they're money-focused and sold me unneeded antibiotics, or had no clue how to provide a professional service and simply tell whether or not he was alive by checking for a heartbeat, I was given two incredibly rude and vindictive responses by the vet tech. I was also denied a simple refund. If you love your pet, whether it's a tortoise, dog, cat, bird, or anything else, please don't chance his/her well-being with the staff at Noah's Ark. I will forever regret my decision to trust them.

The absolute best staff in the industry!

Thanks to everyone at Noah’s Ark. The whole staff is very friendly and helpful as well. Dr. Star is awesome! Thanks for being such a great veterinarian for my doggie!

I have been coming here for many many years. I am extremely happy with this VET. Extremely professional and has worked miracles for us with our one cat which two other Vets recommended be put down. He is now 16 and very healthy after the coyote attack 6 years ago

Noah's Ark is a great place to bring all of your animals. They have great monthly specials and everyone is more then willing to answer all of your questions. The staff is super friendly.