The doctors are great, but the facility smells bad. It kind of makes you wonder how clean it is. I understand that there are sometimes accidents and so forth when you're at a vets office, but I've been here a few times and it always smells bad. Otherwise, I like the veterinary care we've received here.

VCA Arden has been my veterinary of choice for 25 years and I have never been disappointed with the doctors or the staff. Dr. Mesetich is my "main man" however I have also seen several of the other staff doctors over the years if Dr. Mesetich was in surgery or unavailable. My cats and my dogs have always received great care and the staff and doctors are caring, kind and compassionate. I currently have two cats and recently adopted a dog from a shelter. Dr. Mesetich spent a good deal of time examining him and discussing his well-being with me and I was not charged a fee because "Rocky" is a rescue dog. What more can you ask from a thoughtful, professional and reliable pet hospital?

I have been taking my two dogs to VCA Arden for over 7 years. My primary vets have been Drs. Limberg and Schnable (I hope my spelling is accurate); and I am consistently delighted with the excellent care my pets receive. I don't understand how people can complain about a bill....@ VCA they are happy to provide you with an estimate! I personally feel that their prices are reasonable for the expert care and exceptional attentiveness my pets (and I) receive. I believe my pets are active and healthy due to the care they receive from me....and the wonderful VCA team!!!

I have been taking my puppy here and I can say that they helped me and my dog a lot since the very first day. I did all his vaccines, grooming, physical checkups there and I can say they were a little expensive, but I never thought of changing the vet just because it was $10-20 dollars more than other vets. The main reason that really disappointed me was their "don't care" attitude. My puppy felt nauseous and vomited a couple of times and as I never had any idea what that could be of i was very frightened and decided to call them. No one could provide over the phone advising or anything like that. It was an emergency and the only thing they cared about was their money. They kept telling me "Im not a doctor, you can make an appointment with the doctor so we can see whats going on." Just one visit is $59 or something and God knows how much their "exams" would cost. I understand, its a business and they need to think about making money, but there are some situations when the customer's needs must be in the first place and this is when we see and appreciate your kindness, caring, and help. Thanks God my puppy is doing well now with the help of another caring veterinarian's advice.

I am a fan of VCA Arden. Even though my doctor of choice left the practice to go out on her own, I have met with other doctors there and they are very good. The staff is very attentive and detail oriented. I appreciate all they have done for my dog and me!