We had dropped off our two dogs to stay for a few nights. Within hours they had let the dogs escape. luckily a good samaritan found one of the dogs, and called the number on the tags. The vet did not notify us that the dogs were missing. In the end the vet did nothing to help the situation.  Bottom line is that you care about you animals, don't leave them here.

Took our Shih-Tzu in for teeth cleaning & an extraction. The staff and Dr. were very good with our baby; it seemed like she wanted to stay with them. We brought her home, anyway, and she's doing fine. We have found a new vet! We recommend this vet. They were straight up with us and did exactly what they said they would.

Dr. Sheppard and the crew are very caring and good at what they do. We have 2 cats and 1 dog. One cat has been getting into fights and has needed care immediately twice. The crew does a loving job, give great advice, calls to follow up on the welfare of the pets. We are lucky to have them. I HIGHLY recommend them.

I took my 19-year-old cat in to be euthanized, and was appalled at how Dr. Girgis and his helper handled it. Traumatic enough for an elderly cat to go to the vet anyway, let alone one suffering. Instead of giving him a tranquilizer FIRST, before coming at him with clippers to clip fur off his leg to do the IV, they scared him to death turning on the clippers with no warning. He started hissing and growling, and was so stressed. THEN they gave him the tranquilizer, after the fact. Was a terrible way to watch my beloved pet have to end his life. All they needed to do was do the tranq first, to allow the cat to be almost asleep before the clipping and final injection. On top of that, I had prepaid at the beginning of the appointment, but they didn't include the cost of the tranq shot, and I got a call a few weeks later telling me I owed them for that shot. After all the emotional trauma the cat and I went through that day, I told them I had no intention of paying it, and the Dr. could sue me for it if he didn't like it (he didn't). I had been taking my pets to this hospital for the last 40 years, but won't do so anymore. I'm finding another vet to handle my next pet and suggest everyone else do the same.

gotta tell you everyone there is very friendly. I have gone other places to visit, but Dr. j as they call her there is terrific, fair and very informative. Sat down on the floor and spent a half hour explaining to me what she was and would be doing as far as care for my cat was concerned. I recommend this place to everyone and A BIG THANK YOU TO THE STAFF AND DOCTORS THERE......