yes its busy but thats because people love the doctors and ofcourse prices. They do have some cats and dogs and a bird roaming around but they are the clinics pets and they are well taken care of and happy to be there. I say those pets are in better hands since they are being cared for by all the staff and doctors, which is better than being on the streets or in an abusive home. Some people are just to picky and need all the attention to themselves, leaving comments that make this place seem horrible. I love it and thats it. You can try it yourself.

Good service, but a long wait to see the doctor

most caring physician and staff. highly recommend.

Dr. Naito is by far THE BEST vet in OC. Yes they are busy but if you would like to pay twice as much for half the care of your animal somewhere else by all means go to it! I have gone to Pet Vet for over 19 years and there are times of day when they are busier than others (ask the front desk when it's slowest and go at that time instead). Also Dr. Naito is one of the few vets that performs in house surgery twice a week (including TPLO) and on those days apts can easily get backed up. It's rare to find a vet with an advanced degree from Davis that doesnt charge Beverly Hills pricing. She came to my house on memorial day weekend SUNDAY to put my 19 year old cat down in his favorite chair when he was in the last stages of kidney failure (an hour after I called). When my old dog had a heart attack and then died after 5 days in intense care, she not only charged me only for the medication but also asked me to bring in my other dog so she could say goodbye to him - laying him on a special blanket in the exam room so we could give our respects. She has a passion and love for both animals and people. I wouldnt go anywhere else. AND BY THE WAY...The bichon story below is interesting, but why didnt the person who responded to the ad and wrote the review call the police? They were the victim? The other person with the faxed information, why didnt they have the print outs and did their old vet actually fax the papers properly? And the McDonalds quote... by all means PLEASE go somewhere else.

I have been to many vets in the area. Some of which (AAA) are just money grubbers and don't care about the animals. These vet office has staff on hand that seem to truly care and take an interest in my dog. If they don't think the dog needs medicine, they won't push it on me as other vets have. They're very knowledgeable and I couldn't ask for a better vet. I recently came in there for a horrible skin allergy and now today my dog is super happy and itch free. Time and time again they prove themselves as the best and only vet I will take my dog too. Four stars though for the long wait times. Always make an appointment and expect a wait. But if that's the price to pay for the best care, then it's more than worth it to me! So ya, you might have to wait 30 min past your scheduled appointment time, but what's 30 min vs going to another vet who will just have you spend twice as much on medicine that may not even be what's wrong with your dog. Also, yes they have a couple of their own pets that wonder around from time to time, and even a bird. But if you had a problem with animals you probably wouldn't be a vet's office would you? Also, don't judge this place based on the young staff behind the desk. They're not the one's handling the care of your animal. The actual vets are and they're the one's that matter.