I know that this place is favored by many locals but I stopped going there years ago due to their forgetfulness to perform the services requested and their rudeness on the phone as well as the front office. They're service is also on the expensive side of veterinarians. Today I parked in their designated parking at 5:34pm and verified the hours of business posted on their window to be 5:30pm. I return to my vehicle shortly after 6:00pm to a threatening notice that my vehicle will be towed if I park there before 6. I understand that parking is difficult in that area but their enforcement is over reaching. Please respect their decision to be rude to their clients and public and refrain from going to their practise and parking there.