They were so professional and caring. They did everything necessary to help my cat and were very honest with the pricing. I 100% recommend this facility for anyone who needs after hours emergency pet care.

Our dog ingested some chocolate in foil wrappers around Christmastime. The staff at Eagle Rock Emergency was great. Over the phone I explained what happened. The receptionist conveyed the situation to the DVM, who suggested we come in. As soon as we arrived, they took our dog in to induce vomiting, while I filled out the paperwork. From the assistants to the doctor to the front-office person, everyone was professional and understanding of the situation. And the cost was very reasonable for a Sunday evening at 8 p.m. Hopefully we won't need to go back, but should we have another emergency, this is where I'd take our pet.

Most horrible, inhumane place to take care of your loveable pet! They only care about profit, not about saving animals. On July 2012, I took my dog there, she was in pain because one of her puppies got stuck and made it impossible to deliver the other 3 or 4 puppies inside her. They couldn't be sure how many. They said one thing and changed the diagnosis the next minute. First they told me I had to pay $2,300 dollars and I had to give them a $1000 downpayment and said that all the puppies died. Later they said they were still alive. The doctor there was putting a lot of pressure on me and my family by saying that she was not gonna make it and they not gonna do something to save her if we dont pay the all the deposit i offer to pay $800dllr and later the rest but they didnt accetp it. My puppy was my mother's who passed away 2 months earlier asking us to take good care of her pet. The clinic staff knew that because I told them how special my puppy was and I think that helped them to put more pressure on us to find the way to pay. That much money falling out of the sky like that is ridiculous. My dog was in pain, and if we don't pay $1000 right away the vets were willing to let her die. We begged them to let us take to a different pet hospital in Los Angeles, but they refused, making a lot of excuses. Finally we found a way to make the downpayment but people are sometimes not ready for this kind of situation, especially on a sunday! Later that night I received a call saying that my puppy was ok and that I have to pick her up at 8am the next morning with the rest of the money! We tried to explain that we need more time, banks only give $500.00 A DAY and don't open until 10am. This guy called Erik told me that "IT WAS SO SAD TO PUT IT TO SLEEP AFTER ALL THE MONEY WE PAID AND EVERYTHING WE HAVE DONE!" I can still hearing his sarcastic voice in my ear. So we decided not to give up on my puppy and went to the police station. We didn't even know if they can help or not! They helped, thank God. A Police Officer talked to this "pet doctor" and suddenly this guy became very polite. We ended up paying only $1300.00 total . They can't keep our love ones or or put them to sleep because people can't pay. That is hearthless and is a randsom! We didnt refuse to pay, we just needed more time. And these people are supposed to help and save animals. They only care about money!! HOPE MY STORY HELPS and don't let this clinic continue with this. Special thanks to officer Gaglione and officer Austin from L.A Police Department. God bless you guys and thanks for helping and doing your job.

I took my 9 year old bulldog to this clinic with some kind of allergic reaction that was causing hives and labored breathing, and they were professional and very capable. It was 12:30AM and they greeted me at the door and had us in a room within seconds. The staff worked quickly and within minutes my dog was breathing better. It was a huge relief. I would recommend this clinic to everyone.I especially am thankful for the woman named Zee who greeted me and streamlined the whole visit. Dr Hunter was also excellent. I hope I never have to go to a vet in the middle of the night again, but if I do, I know I can count on Eagle Rock Emergency Pet Clinic.

I had a good experience here. Took my cat in and was seen promptly. Dr. Pauloski took her time and explained everything to me. She went through what she thought the problem was and referred me to ASG for further tests to be sure. X-rays and consultation were reasonable and all of this on a Sunday. Don't hesitate to go here if your pet is in need of help.