I have used this facility for my pet cats over the last twenty years. I have been impressed with their professionalism, especially when facing euthanizing a sick pet. Dr. Costin is my current cat's doctor, and I highly recommend him for his compassion and willingness to explain everything, and his concern for keeping costs under control. My only gripe is they will not send prescriptions to online pharmacies such as 1-800 PetMeds, and require you to pick up a physical script. Needless to say, this is an inconvenience and seems geared at encouraging folks to buy needed pharmaceuticals at the office for a tremendous mark-up. Other than that, I am completely satisfied and will continue to give them my business.

I've been taking my cat to this vet and others for about 16 years. He's lived through every imaginable disease and procedure one could name. Each crisis was met by 100% professionalism and commitment by the staff and vets at LFSAM. They have saved my cat's life more times than I can remember. Some of the problems he's had were genetic, some were food related, some now age related, but each time he went there he came away cured, or at least treated to wellness. Thanks to my team of vets, including Dr Heiser, the now retired Dr Halse, Dr Grote and Dr Costin, I have a happy and youthful 18 yr old kitty, who's expected to live years longer. I could not recommend them more highly.

This place is incredibly clean with the most professional staff. They were very helpful on the phone when I was inquiring and comparison shopping around for vets in the area. Staff was super friendly and informative when we go in for exams and even surgical procedures for my dog, and the vet followed up personally several times to make sure my dog was okay even though it was a very routine outpatient surgery. I would strongly recommend this place and specifically Dr. Heiser for anyone looking for a great animal hospital to keep as a "family vet".

The Veterinarian that I met was rude. My cat lived a happy 17 years and she never had any health issues until the last 2 months of her life. It was not professional of him to question then criticize, jump the gun and assume that she wasn't being fed well. That's precisely why I took my cat in because I started to notice different eating patterns in which resulted in her having some health issues. If he would have let me talk and finish and not cut me off in my conversation, then he wouldn't have to assume anything. If I didn't care about my cat, I wouldn't have taken her to the vet, however, the veterinarian forgot why I was there. I end up paying about $1,000 for medicine, tests and over night stays. There are no regrets with the amount of money spent because I was able to spend another month with her. However, my experience as a pet owner was not a good experience because there was no compassion. For example, I expressed to the veterinarian that if things are really serious or it's an old age thing, I would be ready to make the hard decision to put her down. I didn't want my cat to suffer. However, he said, "If you really love your cat, you would do everything to save her even if its for a little time." Perhaps that's his way to ensure business by targeting the love of a pet owner. Of course I love my cat and of course I would do anything for her, but deep inside me, it was not right for him to put it that way. I would not recommend this place due to the lack of compassion and professionalism.

Dr. Costin is the best! He's knowledgeable, compassionate and never makes you feel rushed. After driving all over Los Angeles in search of a decent vet, I finally found a great one in my own backyard. I've been taking my 2 dogs here for 3 years and couldn't be more pleased with the service. Tanisha at the front desk is awesome too!