Let me tell you a little story about my pet named Bow. Close to the end of my contract with Banfield and already decided to change vets, totally unsatisfied that each visit coincidentally would come to about 200 dollars. It's uncanny how that happens isn't it ? Not having found another vet yet and needing a check up badly, that is when I brought my new pet a female corgi named Bow for a check up. Well, I reminded them that I was leaving after my contract was up so I just wanted to make this a pay as we go visit. What I got was some one telling me my dog had tumors in her eyes. Freaking me out and prescribing over 300 dollars of medicine. Not only didn't Bow have tumors in her eyes, but Banfield began taking money out of my account after my contract was over. Calling the headquarters in Portland I was told "So Sorry" in a mocking tone. Continuing with "You signed a contract and you owe us this money". These people are crooks and they don't give a damn about you or your animals. It is unacceptable to make someone so upset for no reason and to steal their money. They continue to hassle me to this day and that all happened over a year ago.