I have 4 dogs and 1 cat. I have been a customer for 15 years, when VCA Mission Viejo Hospital was known as just Mission Viejo Animal Hospital. My pets have always received excellent, professional care over the years from caring vets and staff. I have never considered going anywhere else as I only want the best care for my babies. I do have to say that since Dr. Wood and Dr. Priest have been on staff, their personal commitment to provide the best care for my pets goes above and beyond my expectations. My pets have some special issues and because of their expertise, all the issues are under control and my babies are as healthy and happy as can be. As far as pricing for vet services, I find them to be pretty much the same as any other vet. However, I have found VCA is taking steps to make veterinary services more affordable, to help make well care more affordable because annual exams, dentals and vaccinations are so important to the health of your pet. VCA Mission Viejo Animal Hospital offer several different health care plans for your pets needs. The new Well-Care Plan is awesome and I am anxiously awaiting for the Sr. Wellness Program to be offered. I am beyond pleased and so happy VCA is taking steps to help make veterinarycare more affordable for everyone,

The vet is personable but stay away from this place unless you think that overtreatment and overcharging are good medical practice for your beloved pet. My puppy was overtreated for GI distress. After treatment and being charged close to $900.00 for one day I saw not one but two vets who verified my suspicion that half of the treatments were unnecessary and provided to jack up the bill. When I complained, there was no response.

I have had great experiances with the staff here. I have a diabetic cat. They have been awesome with advising me on how to care for her. They call or email to see how she is doing and answer my questions. They are all very caring here and obviously love pets. Both my daughters take thier cats here as well as my neighbor who also takes her 2 dogs to this office all at my referral. I called Friday night with an emergency with my cat and they had me come right in and fitted me in between patients. They have been wonderful!

I took my baby Jack to VCA recently to get 13 teeth removed. He is a 5 year old 4lb yorkie mix. He is the sweetest most loving animal you will ever meet. When I picked him up after the surgery I noticed wounds on his abdominal area. I took him back to the vet and they said 'oops' we left the heating pad on him to long. They left a heating pad on my little dog, without any protection from a towel, for so long that he had 2nd and 3rd degree burns on 10% of his little body. He has been in an incredible amount of pain and wont even eat or drink. I have him on pain pills, anitbiotics, anti inflamatory, and silver sulphadiazine cream. It has been the worst experince of my life. I will never go back to VCA animal hospitals again. I hope that you don't either.

Not the nicest bunch.... I took my dog there and one tech made me feel like an idiot when I didn't give my dog a medication which the dr said to give only if the dog tested positive which he wasn't. Not great customer service.