I went there for the first time 1/28/13 with my 8 year old cat who appeared to be having some problems with her mouth/teeth. I got her checked in and there was no wait at all!They were very quick and efficient at getting my cat seen by the Dr. (Dr. Davis) The Doctor noticed she had some major teeth issues going on and needed some teeth removed, luckily someone had canceled their appointment for a teeth cleaning and they were able to take my cat back right away! I got there about 945am (my appointment was at 10am), we were in the Doctors office being seen by about 1005 and once I agreed on her teeth cleaning, I signed the paperwork and by 10:30 am they were taking my cat back.I picked her up around 4pm that same day and my poor kitty had to have 4 teeth extracted but I was delighted to see she was feeling well, they said she did excellent during the extraction process and they also took the extra steps to clean her ears and clipped down her claws! This place is excellent!! My cat is like my child, so there was not a price that was too high for her treatment...I thought they were surprisingly very reasonable! And to think, I was so nervous!! It turned out well, my cat is doing well and I am very happy with the treatment.

For major procedures I wouldn't take my pets anywhere else (spaying, teeth cleaning, etc) but for every-day stuff they are WAY over priced. The doctors are great and the vet tecs are even better and they are super nice and go out of their way to make sure that your pets are safe and well cared for. However, don't expect to get in on the same day if you have an emergency and you can plan on paying top dollar every time you walk in the door (they charge $60 JUST to be seen).