This vet hospital is wonderful. They have been taking care of my dog for over four years and my sister's dogs for ten years. They are kind and compassionate and always willing to help out when your pet is in trouble. I would not want to go anywhere else.

I have had very good treatment at this vet.They seem to take the logical approach.We are very happy with them.They have been very compassionate towards our pet.I would highly recommend them.

Andrea at the front desk is very rude! I have 3 dogs and all 3 have been to Dr. Heaton. Apparently Saturdays are very busy and I was in the waiting room for 45 minutes without seeing anyone. When Dr. Heaton came in and I said I had waited that long he said he "was doing the best he could". He also then walked out of the room. He apologized and all was good. Until I had the unfortunate experience of dealing with his daughter Andrea when I came in another day for the same problem. I was never told there was an extra fee for dropping off my dog for a few hours. I told her I wished she would have told me and she condescendingly told me that I didn't ask. She is incredibly rude. I told her I wouldn't be coming back and she said "that;s fine. You were rude to Dr. Heaton". I told her that he actually apologized to me and she said no he didn't. She said she was standing right there and he didn't. Are you kidding me? This is someone who obviously doesn't have the maturity level to deal with the public.My dog may have a tumor but compassion just isn't her thing. Just because you are related to the doctor doesn't make it a smart move to be rude to clients. This veterinary clinic is not worth the trouble. Life is too short to deal with people like her. I have had pets for 20 years and NEVER had any problems with anyone.

Dr. Heaton & staff are very good. The Dr.'s daughter who obviously is working there because her father is the owner is not that great. Rude, condescending & just overall a mess is how I'd describe her. She has no compassion it seems & has an unhappy temperament? Why is she there? I go in on days she's not there.

Andrea at the front desk is very rude! I have 3 dogs and all 3 have been to Dr. Heaton. Apparently Saturdays are very busy and I was in the waiting room for 45 minutes without seeing anyone. When Dr. Heaton came in and I said I had waited that long he said he "was doing the best he could". He also then walked out of the room. He apologized and all was good. Until I had the unfortunate experience of dealing with his daughter Andrea when I came in another day for the same problem. I was never told there was an extra fee for dropping off my dog for a few hours. I told her I wished she would have told me and she condescendingly told me that I didn't ask. She is incredibly rude. I told her I wouldn't be coming back and she said "that;s fine. You were rude to Dr. Heaton". I told her that he actually apologized to me and she said no he didn't. She said she was standing right there and he didn't. Are you kidding me? This is someone who obviously doesn't have the maturity level to deal with the public.My dog may have a tumor but compassion just isn't her thing. Just because you are related to the doctor doesn't make it a smart move to be rude to clients. This veterinary clinic is not worth the trouble. Life is too short to deal with people like her. I have had pets for 20 years and NEVER had any problems with anyone.