This clinic sold me an EMPTY bottle of very expensive hormone medication that I give to my dog monthly. When I called to tell them so, they doubted my story, questioned my integrity, and basically did all but call me a liar. They told me that it was their policy that I would have to pay for another refill. I explained to them that the refill I paid over $190.00 for in early July (and which I hadn't ever opened until last night) was totally empty and had the words "in house" written on the bottle, they still told me that I would have to pay for a new refill, casting doubt on my story. I had to drive to the clinic with the empty bottle and prove it to them before the manager acquiesced and refilled my prescription at no cost. There was never any kind of explanation or apology, and initially they told me that there was no way it could have been a mistake on their parts because of their double-checking of prescriptions that go out. I told them that I would not be doing business with them again, and even at that comment, I got no response from the manager besides a nasty look. It's sad because I've been doing business with this vet for over 30 years. I will not go back there.

Good Vet care here ...I have two large breed dogs and two cats and have been bringing them to La Riviera Animal Med Cntr, I have no complaints at all. The staff are friendly, and the vet is amazing. They are always very punctual and I cannot remember EVER waiting for any longer than 10 minutes to be seen. Last year, one of my cats was mauled on the day I was going out of town. The staff was very accommodating as I arranged to have a family member pay for the services and pick up the cat. Two thumbs up in my world for La Riviera Pet Med Ctr !!!!

I got my puppy from a guy who was getting rid of them. I loved her to pieces, then a week after getting her she started to get really sick, wouldn't eat, or drink. I brought her into this place and turns out she had parvo. They worked with our tight budget and for $200.00 we got a few shots in her and an IV bag that I took home and had to place in her twice a day. She did get better and is now a happy healthy dog. The point is this place is good. Just very VERY expensive. It's over $300 to get my mother in-laws 80 pound dog fixed. I only went here because it was life or death for my little girl, but I won't be going back.

My girlfriend and I have taken our pets here (1 dog, 3 cats, several of our different pet rats) to be seen for various ailments and finally had enough of the crappy service from the staff. The doctor we usually see, Dr. Pazzi, has always been very nice to us and our pets but she has unfortunately hired a bunch of pricks as assistants. One woman in particular, an older woman who seems like a burned-out R.E.O. Speedwagon groupie, is particularly rude to us and is not the least bit helpful. Our dog gets a rash on inner thighs occasionally. We took her there and they did a skin culture and gave us antibiotics to help heal her thighs. The antibiotics ran out before the rash had disappeared. We paid for a second dose, which seemed to do the trick. A few weeks later, her rash reappeared. When we called to get a third dose, they told us we would have to pay for another office visit, culture and more antibiotics. After a little debate, they gave us more of the antibiotics. Recently, we hoped to get a prescription through this vet hospital for more heartworm medicine so that we could send it in to an online site that would fill it for us. Our dog was adopted from the SPCA, was given a heartworm test there, and it came back negative. We've had her on Sentinel since then. Long story short, they vet wouldn't fill the Rx, even after showing them proof, and they were incredibly rude about it. This was after different staff members told us that it wouldn't be a problem to give us the Rx. DO NOT GO TO THIS VET HOSPITAL. THEY ONLY SEEM TO BE CONCERNED ABOUT MONEY!!!

We have taken our dogs too lol riviera for more than 10 years. While no business of any kind is perfect , I have always found the staff to be friendly and efficient. Additionally I can trust that my animals will be well taken care of. I would recommend to them to any of my friends.