Thank you doesn’t even begin to express our gratitude for what Dr Haddad and staff did for our dog. Our dog sitter notified us that our dog Matilda had been sick to her stomach since our departure. First day we thought it was nerves, but by the 2nd day, we realized something serious was wrong. Our dog sitter took Matilda to San Carlos Pet Hospital (referral from a friend). We were 2000 miles away at a family reunion ( a short 4 day trip), and the staff kept in frequent contact with us on her condition. They were very practical with the tests which were run and reasonable with the charges. After a few inconclusive tests (important ones to rule out illness), the doctors felt it was likely there was an obstruction in her GI which wasn't showing up on x-ray. Having a father who was a medical researcher I understood how this was possible, so when they suggested ultra-sound, we proceeded. The staff moved forward with calling every possible resource for the ultrasound in the Bay Area. Once they secured an appointment, (but with only an hours notice and, again, being 2000 miles away), we were unable to transport Matilda to her ultrasound appointment. We called friends, pet taxi services and couldn't find anyone to transport her. So the owner took it upon herself to transport Matilda to the other clinic. (We are still so grateful for this!!!) Obstruction was found and Dr Haddad, came in after hours to perform her surgery. In total, 5 doctors attended to Matilda, kept us posted around the clock (literally we received a call at 3:30 am when Matilda was not doing well). With so much that happened in those few days, in the end, we feel the billing was also reasonable. Truly, we will never go to another vet. This is our vet clinic going forward. They are remarkable. Message to Dr Haddad and staff "Your treatment of Matilda was outstanding and to say you went above and beyond is an understatement. This sort of dedication to your patients makes you all exceptional vets. You saved our dogs life and provided her with affection and comfort in our absence. (Tearful) Our sincere thanks to all of you."

I Went to San Carlos Pet hospital when i was visiting my family, from Santa Barbara and they gave me information my regular vet didn't give me. They were able to spend more time with me explaining the type of care my dog needed and the diet she should be on so my dog can be as healthy as possible. With out this extra time the gave me i would still have been oblivious to the care my dog should be getting instead of reading about what she MIGHT need. Thank you San Carlos Pet Hospital. I wish you where located EVERYWHERE!!! :)

I brought our cat Denver into San Carlos Pet Hospital to have a foxtail in his ear removed. I was so pleased with the service. The entire staff was professional, genuinely friendly, and very caring toward Denver. I felt like the medical team did just what they needed to do to relieve the foxtail irritation without trying to 'sell' me additional unnecessary services. I left the office feeling very grateful to have found this wonderful hospital where I know all my pets will get exceptional professional care.

We had been a long time client of another well known veterinary clinic also in San Carlos but they weren't able to see our little rescue that suffered from a leg injury. Dr. Haddad and her team were available so we changed our veterinary allegiance to San Carlos Pet Hospital after our experience. From the moment we walked through the door, the experience was pleasant, professional, warm, and comprehensive. Our little Molly was well cared for and Dr. Haddad's expertise and concern was obvious in how she interacted with our nervous little girl through the exam, comforting her in a human and non-clinical way, allowing for Molly to feel a connection. It was fabulous. As a bonus, the check out was quick (unlike the other clinic) AND Dr. Haddad even called to follow up! Who does that anymore? We are fans...big, big fans. We also take our other rescue to Dr. Haddad and have referred others who, like us, are also big fans. I am so thankful for the services they offer in every respect. Highly recommend!!!

I've been bringing my dogs here for years and have had only positive experiences. Recently one of my dogs swallowed an entire banana, with the skin and stem. I called the office and was told to bring him right in. He was treated almost immediately and was fine and ready to come home in around an hour and a half. The vets we've seen, Dr. Haddad and Dr. Stauber, are both friendly and professional. The nurse is wonderful. I'm happy they've become a 24 hour emergency center so I would no longer have to drive to Palo Alto for after-hours care.