My family loves the care that our pets have gotten at Pacific Petcare! Dr.Geoff Ball is always warm and caring with our babies! The entire staff is extremely helpful and they have all treated both our pets and us with respect and kindness. We've had several bad experiences with Vets in Carmel Valley, so it is extremely comforting to find a local office that is right around the corner in case of an emergency or for day-to-day pet care. Thanks Pacific Petcare! :)

The first time my husband brought our dog to Pacific Petcare they were good enough and the reviews online were good. But, when I brought our cats in for inital shots the front desk had an attitude and seemed not to care about my animals. They also told me they had no record for my dog, even though the old vet had faxed them on his first visit. When I came in the next day for the appointment I had scheduled they took me right in. Everything seemed ok so far, but when they took my pets into the back it was weird because unless it was surgery my old vet did everything in the room with the owners. Then the next day I was looking at my flea treatment for all four of my pets and odly the one that Pacific Petcare had prescribed for the cats said for dogs and puppies over 7 weeks. This concerned me, so I called and the vet told me that it was their practice to prescribe puppy treatments for cats. However, with the disconnect between the front desk and the doctor the day before, I didn't feel like i could trust what the desk had to say. So I called my old vet in VA and they said it sounded like a problem because the brand they use is very different between dog and cat formulas. I then called advantage and they said that it was a problem and to tell the vet to switch them because the dosages are different. I called and told the desk again that I had talked to both my old vet and advantage and they both said that it was a problem. She put me on hold and said the doctor would call me later. They called back a couple hours later, and assured me that the medicines were the same, and that everything would be all right.