After going to another veterinary clinic for the same condition, the service here was incredible. All the staff was very helpful. Procedure: When you walk in, there's an explanation of what's going to be charged (emergency fee and doctor visit). After thorough examination, the doctor will explain the treatment options and implications, including the prices, before proceeding. We had blood tests done and a few other things, and we got a very thorough write up and all the supporting information. All questions were answered clearly and in as much detail as I would want to, there was no rush, and the Doctor and the Nurses were all supportive for both the people and the dog.

Dr. Eric Barchas is the consummate profession. Technically he is very knowledgeable and equally important, he is a compassionate communicator. The facility is very clean and has a warm feeling about it. The receptionist that day and the vet assistant were also very understanding and equally caring. Though our family member did not make it, we rest assured that we had brought him to the right place.

My husband and I have been to the North Peninsula Vet. Emergency Clinic MANY times over the years for our cats. Our animals have ALWAYS received fantastic competent, and thoughtful care. I have always been amazed at how they are very careful not to do things that don't NEED to be done. They give a plan of care and say, "let's start with this... if we find we need to do more, we can do that in a day or two" etc... They have been the most reasonable vets. price wise also--I've preferred them over many vet practices because they sincerely care about the animals and don't want to rip off the owners. They ARE FANTASTIC in everyday!!! I have perfect confidence in them!!!

My dog was critically ill with a liver abscess and sepsis. They saved her with their first class care. Everyone was extremely caring for my dog and considerate of my feelings. Care is expensive but I think reasonable. I did not feel gouged at all. Vet care is just expensive. They made sure I was aware of options and costs so I could make knowledgeable decisions along the way. They called after we were home and on out-patient medication to make sure my CoCo was OK and I didn't have questions. I am very grateful to everyone at this clinic.

Our dog was hit by a speeding car. Fortunately she's survived, and can be with us for years. From the first moment we contacted North Peninsula Veterinary Emergency Clinic, thru surgery and her discharge days later, we could tell our girl was in good hands. Doctors and staff were so thorough and professional, understanding and sensitive. We were kept completely up to date, with every step well explained. The communication among staff members involved was excellent! We were given options on surgery, corresponding pricing and heartfelt recommendations. It was comforting to be in an environment where employees obviously love their work and enjoy their co-workers. Thank you North Peninsula Veterinary Emergency Clinic for making such a difficult time more bearable.